Reviews

Reviews2017-08-29T17:20:20-04:00

From 746 reviews
Timothy Heberling
Timothy Heberling

Need blood and other stains removed and it's like magically gone!

via Google
Race Roberson
Race Roberson

We used to live in Northern Virginia and moved to Virginia Beach in June 2019. Our Carpet Cleaner in our last house recommended Allen's here in VA Beach. Allen's is amazing, in all aspects. They are on time and most often early. Their …

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Ricardo Ortiz
Ricardo Ortiz

Did a very good job. Had a few oil stains and I knew they wouldn’t come out but the technician try very hard to remove but I knew it was going to be difficult but I appreciated that he put a lot of work into it. I’ll be using them again.

via Google
Detrice Kenney
Detrice Kenney

Joseph did an awesome job. I will definitely use them again. Very professional and they are very strict with adhering to Covid-19 guidelines.

via Google
Daniel Freeland
Daniel Freeland

Matt arrived and was professional from point A to Z. Did a walkthrough and gave me an honest and great assessment. Diligently went through each room that needed cleaning and did an amazing job despite his obstacles. Hands down will use …

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Response from business owner

Great to hear! Have a wonderful week!

via Google
Natalie Williams
Natalie Williams

Joe cleaned the heck out of my carpet!!! I had stains removed that were in the carpet when I moved in 3+ years ago. Joe was professional, on time (even though I wasn’t on time) and by far the BEST carpet cleaning professional I’ve dealt …

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Response from business owner

Awesome to hear about Joe removing those stubborn stains! Have a great week and thank you for your business! 🙂

via Google
Rasilind Hall
Rasilind Hall

Awesome service!! The staff greeted me with a smile and informed me how long it would take to clean my rug.

via Google
Phillip J. Webster
Phillip J. Webster

Came, saw, conquered in a timely fashion with outstanding quality and results.

via Google
Zella Frederick
Zella Frederick

Great service have been using fir over 15 years. Quality of work is always excellent, always on time or earlier.

via Google
Brandon Turner
Brandon Turner

Great cleaning experience! The rep was very professional and explained in detail what was going on. I’ve had a few other companies do a decent job previously, but this was by far the best. Carpet looks great and smells wonderful. I’ll be …

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via Google
Scott King
Scott King

I had them do the family room, dining room, formal living room, and master bedroom. I am very happy with the results! I will be calling them when it is time to get the carpets cleaned again.

via Google
Tina Bingham
Tina Bingham

Really would highly recommend – Matt cleaned our upholstery last week, just very professional and did an amazing job. They look like new, could not ask for any better service.

via Google
Stephanie Moore
Stephanie Moore

My carpets were a huge mess from my cats, and honestly, some neglect on my part. The technician Matt came on time, was courteous, friendly, and professional. He got to work and it was like magic! I now remember I actually like my carpeting(…

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via Google
Anna Shafer
Anna Shafer

Joseph was very thorough and did a great job. I thought I was going to have to replace my carpets but after the cleaning, I don’t think I need to just yet.

via Google
Frank Sondej
Frank Sondej

Your carpet cleaning service was the best I have ever used !

via Google
Kimberly Xenos
Kimberly Xenos

We were very pleased with our experience with Allen’s. They scheduled us in promptly and stayed in communication, sending confirmation of the appointment, let us know when they were on the way, and followed up with us after the appointment…

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Ponce Robinson
Ponce Robinson

Edwin was great, very knowledgeable and offered some excellent advice. The price was very reasonable as well. Thanks, Rob!

via Google
David Jeffreys
David Jeffreys

Just just outstanding results! Will not call anyone else, these are my guys!

via Google
Vincent Miller
Vincent Miller

Everything was great, to the scheduling, the communication, the work done, everything done well and done on time. Thank you!

via Google
Kelly Vincent
Kelly Vincent

Great service! Will always use them in the future.

via Google
Abby Lichty
Abby Lichty

Matt came an did a quote for us today. He was a complete angel. Kind to us and kind to our pets. He was quick but very thorough and walked us through the process. Every interaction with this company has been filled with kindness and …

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via Google
Bruce Thornton
Bruce Thornton

Technician was professional, timely and awesome job cleaning our 22 year old carpet.

via Google
Sonja Lasky
Sonja Lasky

As a property manager this company is outstanding. I've never had a problem with them and will always use them and recommend them to anyone I can. What a fabulous company.

via Google
Nicholas Cook
Nicholas Cook

Amazing, hard working and professional. I’d use them again.

via Google
Tara Casanova
Tara Casanova

Great job! We have a new puppy that has just recently (finally) stopped having accidents in the house on the carpet. I made a mistake and used a groupon for another cleaning service that made my carpet smell even worse! Allen's Dry-N-Clean …

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via Google
Pat Mirani
Pat Mirani

Very professional and did a great job. Have used them before and would definitely use again. The tech wore gloves and was very attentive.

via Google
Carrie Meyers
Carrie Meyers

I had play doh stuck in the carpet and dog spots and my carpet looks brand new. Very professional and friendly. Really glad to have found such a good company.

via Google
John Spatz
John Spatz

Update 12/18/19: Finally convinced them to come out to Williamsburg and once again they did an astonishing job! Rob Allen the manager really knows his stuff and it shows.

I have a dog with cancer who is having some issues holding her …

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via Google
Christina Moses
Christina Moses

Eric was our technician and he was absolutely outstanding! When he first arrived to our home, I told him that our recliner needed some "TLC" and I saw him cleaning it to the best of his ability. He was incredibly thorough and our carpet …

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via Google
Sam Reed
Sam Reed

Best carpet cleaning experience ever! Eric did a phenomenal job, was on time, mlm professional, and was able to make the carpets look brand new, even with some staining that I thought had ruined them for good. I couldn't recommend Eric and …

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Response from business owner

Excellent to hear! Thank you and we hope you have a great weekend!

via Google
Gustavo López
Gustavo López

Very professional and excellent service. Micah did an amazing job on my living room carpet. They were so dirty and had a lot of dirt/stains. After he was done it looked 10 shades lighter and no stains. Would totally recommend them and will …

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via Google
Edward Y
Edward Y

I would recommend your business.  Matt was very thorough and professional – an excellent representative.

Gloria H
Gloria H

Excellent service. Professional and friendly staff. Great results. Satisfied and will recommend Allen-dry-n-clean. Great job!!!!

Joyce B
Joyce B

Edwin was outstanding! He clearly enjoys his job. It was a real pleasure for him to clean our carpet. He is funny, very personable and made our carpet look like new! We’re moving and we hope we’ll be lucky enough to find someone as …

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Michelle Jackson Parker
Michelle Jackson Parker

Outstanding service and my carpets look and smell brand new again. HIGHLY RECOMMEND!

via Facebook
Kevin Bowen
Kevin Bowen

This was my first time using dry-n-clean and I will definitely be using them for any future cleaning needs. Matt showed up on time and got out stains I was sure would be there till I replaced the carpet. Thanks for the awesome job!!

via Facebook
Sean Casey
Sean Casey

Matt did a great job and was very thorough on the carpets. Looks and smells great

via Facebook
Marion Anderson Sheasby
Marion Anderson Sheasby

We were so thankful they were able to fit us in the next day. There was a bad pet smell/urine from the owners of our rental. Carlos Floyd was truly amazing and so helpful. He did everything he could to get the smell out and treat the pet …

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Alaina Bezold
Alaina Bezold

My area rug looks so vibrant and the sofas are like new. It’s amazing how thorough the tech was.

Response from business owner

Thanks for the awesome review!

via Facebook
Lindsey Merlot McCarty
Lindsey Merlot McCarty

I have used this company over and over. They never disappoint!! Great customer service!

via Facebook
Denise Wiggins
Denise Wiggins

Carlos, did an outstanding job today. I am so pleased with the look and feel of my carpet. He educated me on how to spot clean stains and he was very friendly , down to earth and polite. Carlos , thank you for such a pleasant and …

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via Facebook
Becstar Gilmore
Becstar Gilmore

Clean, knowledgeable about cleaning stains, efficient, polite people, but expensive.

via Facebook
Bill Powell
Bill Powell

After being recommended by our Granddaughter we decided to try Allen's service. What a good decision that was; Edwin Louis-Junue restored our rugs to the point that they looked new. There had been many stains and soiled areas,which were …

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Sheila Faulk
Sheila Faulk

I have been using them for years. Very professional and they due an amazing

Job every time ! Always on time and so polite !

via Facebook
Jesse Minton
Jesse Minton

Rob allen"s Dry N Clean has the right technicians,the right equipment and the right chemistry you won"t be disappointed guaranteed.

This family owned and operated business is a templet for all in the industry to follow. Thank you Rob Allen …

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Val Watkins
Val Watkins

A friend recommendation Dry-N-Clean years ago to us and I love them. We have a house full of carpet with two large dogs and many high traffic areas that need to be cleaned often. This last time I had them clean the furniture as well and the…

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Response from business owner

Thank YOU Val!!!

via Facebook
Sherry Carpenter
Sherry Carpenter

This was my first time to use Dry-N-Clean and I couldn't be happier with how my carpet looked after cleaning. I will totally be using Dry-N-Clean again.

Response from business owner

Thanks so much for the awesome review Sherry!

via Facebook
Chickie Louisa
Chickie Louisa

Edwin was my carpet specialist and he did and awesome job on giving me tips on how to preserve the life of my carpet.. extremely knowledgeable and so..so..nice. The job he did on my carpets was amazing they look brand new again!! Thanks …

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via Facebook
Cheri Pearsall Petraitis
Cheri Pearsall Petraitis

Matt did a phenomenal job on our carpets and furniture. He went out of his way on the couch where the dog had almost destroyed it. Smells great now and no visible stains.

via Facebook
Mahfuz Mohammad
Mahfuz Mohammad

Excellent job! Nice smell and very effective cleaning. Recommended.

Response from business owner

Thanks for the awesome review, Mahfuz! Call us anytime!

via Facebook
John Spatz
John Spatz

Truly amazing. I have used any number of carpet cleaning services over the years, from smaller operations all the way up to the giant franchises and none have come close to my experience with Allen's.

The tech showed up on time, worked …

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Response from business owner

😍😍😍😍 John! Wow thank you so much for such an amazing review!!! When we expand out to that area, we will most certainly contact you =)

via Facebook
Jamie McMahan Adler
Jamie McMahan Adler

Carpets were just cleaned after moving in. Amazing job, very nice and respectful. I would highly recommend to anyone

via Facebook
Marvin Garrett
Marvin Garrett

Allen Dry N Clean went beyond our expectations on cleaning carpet that was near been torn out due to water damage! The TECHNICIAN was detailed and professional and turn my carpet into like New! I will recommend and use Allen Dry N Clean …

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Response from business owner

Thank you Marvin for the wonderful review!

via Facebook
Kelly Compton
Kelly Compton

Saw the ad on Facebook!! Decided to try it out. Loved the ease of text updates and emails with confirmation times! My carpets are beautiful!! Thanks Edwin!!! Will definitely use you again in our future!

Response from business owner

Thanks for the great review, Kelly! Let us know when we can help you again!

via Facebook
Deborah M. Williams
Deborah M. Williams

I Have been using Dry N Clean for years. They have never disappointed me. I recommend their service to tenants and owners all the time. In addition to getting all of the stains and spots out of carpet’s, They don’t saturate the carpets with…

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Response from business owner

😍😍

via Facebook
Amy Bradford Grogan
Amy Bradford Grogan

I have been using Dry N Clean for a while now, but last time I cheaped out and got a Groupon deal. Well you get what you pay for. They came on time, were very courteous, didn't leave a mess, and now our carpets look brand new. They …

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Response from business owner

😍 thank you Amy!

via Facebook
Nadeen Meikle-Frazier
Nadeen Meikle-Frazier

I have been using Dry N Clean for the last 20 years they always offer exceptional cleaning service. Every year I think my carpet has had it and it's time to remove them and replace it but after they come and do their work it looks brand new…

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via Facebook
Bethany Moreno
Bethany Moreno

Thank you so much Edwin. Our carpets look so great!!! Our carpets were so stained and now look absolutely brand new. Thank you for the tips for our little troublemaker as well :). We'll definitely sticking with dry n clean.

via Facebook
Miltina LadyTee Williams
Miltina LadyTee Williams

I saw the ad on FB so I decided to give them a try! I loved how email was sent to confirm appointment and a pic of the representative coming to my home was attached. Matt texted when on his way and was Very polite!!! I was very impressed …

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Response from business owner

Thanks for the awesome review, Miltina!

via Facebook
Trish Newell
Trish Newell

My carpets look amazing!!! Edwin is the best!!!! He is definitely a perfectionist and doesn't leave until every spot is up!!! Highly recommend to anyone especially those with pets!!!

via Facebook
Greg Allen
Greg Allen

Rob Allen is an industry leader, who puts perfection into his craft. He not only does amazing work, but has given selflessly to the industry, helping other cleaning professionals become the best in their markets. You will serve yourself …

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via Facebook
Heather Mains
Heather Mains

Absolutely fantastic service !! Quality work and professional technicians ! Matt Nichols made my carpets look better then I even imagined !! High traffic areas, slim & pet stains all gone !

Response from business owner

Thanks so much for your business, Heather!!

via Facebook
Sharon Gares
Sharon Gares

Great Company, on time and very professional. They did a great job, enjoyed meeting Edwin, he explained everything to me and was even discussing the safety of the tile after he did the cleaning. Would definitely use them again.

via Facebook
Carmen Mitchell
Carmen Mitchell

We just had our carpet and bathroom floor tile cleaned. I am so pleased that we found Dry-N-Clean! Edwin was a pleasure to work with. He was prompt, friendly and did a fantastic job all the way around. Our bath floor tile looks like new…

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via Facebook
Deb Lodato
Deb Lodato

They do an outstanding job!! I had a difficult stain that returned and they came back and it is gone has not returned.Excellent company which I highly recommend!

via Facebook
Conya Livelovelaugh Hayes
Conya Livelovelaugh Hayes

Matt was awesome! Thank you so much I'll definitely be calling you again when it's time for my home to get done.. very nice courteous and gets the job done

via Facebook
Nancy Ware Voss
Nancy Ware Voss

Thank you Edwin and Dry-N-Clean! Our carpets look like new after your cleaning! I appreciated the text messages that kept me informed on your arrival time! We look forward to using your service again and highly recommend your company!

via Facebook
Kathy Damon
Kathy Damon

Having read the positive reviews and decided to give Allen's a try, I was still cautious about how my 30 year-old carpets would turn out. I couldn't be happier or more surprised! Had just the high-traffic areas on the carpet and the arms …

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Response from business owner

Thanks for the great review, Kathy!

via Facebook
Michelle Austin Dunham
Michelle Austin Dunham

Edwin is the best! He's always prompt, super professional and extremely thorough (which I greatly appreciate as we have pets). Since moving to the area we have tried other carpet cleaning companies and have always ended up feeling that we …

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via Facebook
Linda Bell Ahladas
Linda Bell Ahladas

I love the professionalism and the quality of their workmanship.

Response from business owner

😍

via Facebook
Tammy Frank Kabalan
Tammy Frank Kabalan

Great job on my time and grout! Looks like new. Professional and timely job. I woulld highly recommend this company.

via Facebook
Mark Iboji Kolodziej
Mark Iboji Kolodziej

A definite 5-star experience. Our tech, Mike, was extremely professional and was willing to work with us every step of the way. We had some extremely particular requests that we were not able to find help with using any other company in the…

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Response from business owner

Thanks for the review, also the tech who cleaned your property his name is Matt not Mike 🙂 We will let him know that you were pleased with the job and thank you so much for your business! 🙂 Have a great week!

via Facebook
Pam Spears
Pam Spears

Great service at a great price. I love the results. I will be using them again.

via Facebook
Tonika Skoien
Tonika Skoien

Great selection and staff knew their stuff and was helpful.

via Facebook
Pam Burritt
Pam Burritt

Thoroughly impressed and will never use another company again. I have already left another more detailed post above. Thanks Dry-n-Clean and I'd give you more stars if I could. Edwin was our carpet professional and he was amazing. I will …

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Myra Mansell
Myra Mansell

Edwin the technician did an excellent job on my carpet areas. For the first time I can say I didn't waste money on these cleaning companies who will promise the moon only to leave your home with no noticeable difference to the cleanliness …

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via Facebook
Cheryl Johnston Weber
Cheryl Johnston Weber

We were recommended to them from a friend. They did a great job! We had our tile and grout done throughout our house. Very nice job, and outstanding personnel !!

via Facebook
Annie Marie Ray
Annie Marie Ray

My second time using this company to clean my carpets and once again they did amazing.

Thanks Matt for being so professional and kind.

I know I can trust this company to do a great job. �

via Facebook
Donna T Ryan
Donna T Ryan

This is my second time using Dry-N-Clean and I will continue to use them. The staff are very professional and see to you being pleased with the job. I cant speak highly enough. I understand that they are in the process of being able to …

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Elizabeth Cummings
Elizabeth Cummings

Great Job! Thank You!! I will use Dry-N-Clean Again!! Recommended!

via Facebook
Sherry Maser
Sherry Maser

Our office carpets were looking pretty dirty so I called Dry-N-Clean Carpet Cleaning. They had already done a phenomenal job cleaning carpet and tile at one of our other locations. The office staff was extremely professional. They sent …

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Response from business owner

Thank you for using our company and the thoughtful words!

via Facebook
Raul Munet
Raul Munet

Great service! Edwin was very professional and knew his stuff. I will definitely be calling Dry-N-Clean for all my carpet cleaning needs!!!! Thanks!

Response from business owner

Thank you, we will be passing along this to Edwin! 🙂

via Facebook
Rashawn McCune
Rashawn McCune

Can I just say that I will definitely be recommending this Company to anyone I know that will NEED services. I called at 8:30am to make an appointment not realizing that they opened at 9am. I sent them a message to have someone call back …

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Katie Zuppke
Katie Zuppke

Kory did an amazing job. He was quick and very thorough. I have a ton of pets and my carpets were a wreck. Now they're like new. I would definitely recommend this company!!

via Facebook
Helen Harper
Helen Harper

Just had carpet cleaning performed by Edwin Louis-Jeune and he did a FANTASTIC job! So friendly- so professional. He is the reason I will ONLY use DrynClean. Great company!!!!!!

via Facebook
Debbie Sheehan
Debbie Sheehan

I had my grout cleaned and was very pleased by the work. Great employee also.

via Facebook
Claire Blackwell
Claire Blackwell

Carpets came up well, I'm happy to have dryer vent cleaned, but grout difference is amazing (and so much easier than Google suggestion of hand scrubbing paste).

via Facebook
Stephanie Moore-Claud
Stephanie Moore-Claud

James and John did an excellent job and very professional, very happy with their services!! Tile looks like new!!

via Facebook
Tammy Anderson Fitzgerald
Tammy Anderson Fitzgerald

I shampoo my carpets regularly, but a friend suggested a professional cleaning would make a big difference and ...Wow!!! I have white carpets, some spots, and never thought they could look this beautiful again! Edwin was professional and…

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Lisa Nichelle
Lisa Nichelle

Hands down ... Allen's Dry-N-Clean is the best in the area. They're thorough, and the technicians are top notch!!

via Facebook
Pamela Kaczmarek
Pamela Kaczmarek

Our tile looks amazing. Dry-N-Clean was on time, professional and very respectful of our home. I will call again if I need additional services. Thank you for your hard work and care. Richard and Pamela Kaczmarek

via Facebook
Mache Maymie Mattus
Mache Maymie Mattus

These guys did an amazing job on my carpets when I sold my house last year.

They got stains out of one of the rooms that had been attempted by others more than 5 times in 10 years.

They looked so good, practically new- that I didn't have …

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Aylin Nardiran
Aylin Nardiran

Always great and fast service. Has a pretty big dog urine stain that smelled horribly and they came the same day and cleaned the entries upstairs plus stairs for a great price! Highly recommended!

via Facebook
Kristina Soniak
Kristina Soniak

John A came out yesterday to clean my carpet. He was extremely professional and explained everything to me. I had a butter stain on my carpet that had been there for about a year and he was able to get that out for me! I am so pleased with …

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Robin Foreman-Wheeler
Robin Foreman-Wheeler

Thanks to Robbie and Corey for the excellent service!

via Facebook
Stacy Bodenner
Stacy Bodenner

After watching the Facebook posts and videos of Dry-N-Clean and how magically clean the carpets and tile looked, I had to give them a try.

I had five carpeted areas and stairs cleaned and they do look much better. I enjoyed the texting …

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via Facebook
Shannon Bennett
Shannon Bennett

Preparing to put our house on the market and our kitchen grout was a mess! Looks amazing!

via Facebook
Bruce Johnson
Bruce Johnson

I have used Allen's for 10 years (or more) and recommend them without hesitation. It's a great process that produces impeccable results. The technicians are knowledgeable and professional. If I could give them a 6 star rating, I certainly …

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Nancy Saunders
Nancy Saunders

The young man who cleaned my carpet was very mannerly and was diligent in completing the job. This was not the first time that I used your company and will certainly use it again in the future.

via Facebook
Julie Harden Murff
Julie Harden Murff

Excellent service and results! My couches and carpets look amazing! Deion is fantastic!

via Facebook