Reviews

Reviews2017-08-29T17:20:20-04:00

From 801 reviews
T N
T N

Matt did an awesome job on my slate looks brand new!! These guys ROCK

via Google
Karianna Isaac
Karianna Isaac

Very professional, text updates and my carpets look better than how it was when I moved in! Thanks

via Google
katherine villa
katherine villa

I highly recommend Allen's Dry-N-Clean Services. Matt did an excellent job on my carpets. Thank you Allen's Dry-N-Clean for your hard work, professionalism and attention to detail!

via Google
Dennis Oneill
Dennis Oneill

Diligent and thorough. Covid aware Great job by technician

via Google
Jeffrey Jones
Jeffrey Jones

We requested Matt because of his reviews. He was on time and he was a great at explaining the process as well as the costs. Highly recommend the company and him.

via Google
Maida Tipping
Maida Tipping

Excellent customer service and great results. Had dropped some balsamic vinegarette salad dressing on wall-to-wall carpeting and they were able to remove the stain 100%. Could not be happier

via Google
Michael Copeland
Michael Copeland

Top Dawg Status. Very professional work. My mother will be proud of this, and she returns from Xmas bring.

via Google
•The Family Channel •
•The Family Channel •

Solid work! Moving out and the carpets were in need of a facelift but this company came thru and practically performed CPR on my carpets and brought them back to life!

via Google
Kristin Gillespie
Kristin Gillespie

Friendly, professional service and outstanding communication leading up to my scheduled appointment. Will definitely use again!

via Google
Faith Washington
Faith Washington

I have using this company for the last year and they have never let me down. I know when I ask for Joseph , I am getting my money worth. My carpets always looks like new and smells fresh. I would recommend this company to anyone. Especially…

read more
via Google
Mel Workman
Mel Workman

I can’t even believe the difference hiring them has made! They got up stains that I was positive weren’t going to come out. I wish I had a before picture because I’m talking dark stains on our carpet that had been there for awhile. My …

read more
via Google
Meari Walker
Meari Walker

The gentlemen (Joseph Jones) who cleaned my carpet was so professional and courteous. Did amazing job. Very impressed. 5 stars. 10/10.

via Google
Nadeen Frazier
Nadeen Frazier

Cleaned the grout in my kitchen and used sealant. Kitchen looks brand new!!

via Google
Sheryl Aznar
Sheryl Aznar

Would definitely use them again. Joseph did an awesome job. No wonder "Allen's Dry n Clean" is #1. Fair pricing and right on time. Would recommend them to others.

via Google
Jenna Taylor
Jenna Taylor

I can’t say enough good things about my experience. They were the quickest to respond to my online quote inquiry, they quoted the lowest price BY FAR, and honored that price without any attempt to upsell. My rug feels, looks, and smells …

read more
via Google
Mary Radziejewski
Mary Radziejewski

We had our tile cleaned and the grout color changed. They did an excellent job.

via Google
Novia C.
Novia C.

Scheduling was extremely fast. The technician was very polite and professional. He did an awesome job cleaning my carpet. I’ll definitely be rescheduling to have my area rugs cleaned soon.

via Google
April Davis
April Davis

The company is simply AMAZING! From the moment they picked up the phone flet like Chic-fil-A of cleaning! Thank you Joseph for being attentive to my carpet the way that you did! I highly recommend this company if you are searching for …

read more
via Google
A S
A S

Came on short notice for a move-in emergency

via Google
Tony Guthrie
Tony Guthrie

Rob Allen brings 40 years of experience in the cleaning industry into your home or business.No one knows more about cleaning carpet, rugs, upholstery, or tile than he does. Trust me, you'll be glad you called Dry-N-Clean!

via Google
Vadia Byrd
Vadia Byrd

I highly recommend Allen's Dry-N-Clean Services. They did an excellent job on my carpets. Joseph brought my stairs and hallway back to life and the stairs I know was the hardest part. My living room needed some extra care so Edwin came and …

read more
via Google
Beau Inskeep
Beau Inskeep

I called and was able to schedule a carpet cleaning the next day. My dog had an accident and I couldn't get the smell out. The carpet cleaner arrived on time and was very professional. He inspected the carpet, made an assessment, and …

read more
via Google
Ruth Wilson
Ruth Wilson

This company does an awesome job cleaning our carpets. They manage to get all the stains out of our 13 year old white carpets and they look like new. We have a dog and 2 kids so the before pictures are too dirty to share. And the carpets…

read more
via Google
Sarah Pope
Sarah Pope

Customer service was outstanding! From the interaction through Facebook messaging, the phone call to schedule and the tech that came out- I am very impressed with this company and will be using them from now on. My cream Berber carpet looks…

read more
via Google
Jeanna Sheridan
Jeanna Sheridan

It was easy to schedule an appointment to clean my carpets. Ashlei was very quick and responsive. I have very light/cream colored carpet. Based on the other 5-star reviews, I was hoping have my socks knocked off and to see the carpet look "…

read more
via Google
Bruce Thornton
Bruce Thornton

Technician was professional, timely and awesome job cleaning our 22 year old carpet.

via Google
Linda Kay
Linda Kay

Joseph was excellent! He arrived on time, was friendly and polite and was able to remove some tough stains. I will definitely recommend Allen’s Dry N Clean!

via Google
Raye Harville
Raye Harville

They were friendly, professional, and worked very hard. They even steam cleaned my car trees, which now look brand new.

Response from business owner

Thank you, Raye. Hope your Kitties are happy with their clean trees.

via Google
James Winn
James Winn

Friendly knowledgeable service. Carpet was clean in the time frame quoted.

I will use Allen's Dry-N-Clean again.

Response from business owner

Thank you, James. Have a wonderful weekend!

via Google
Julianne Haycox
Julianne Haycox

I found Dry-N-Clean Carpet Cleaning through a search. The reviews that I read were all very good! My call was answered immediately and the company came out the same day! I was called 30 minutes prior to let me know they were on the way. …

read more
Response from business owner

Great to hear! Hope you have a wonderful weekend! 🙂

via Google
Caitlin Rahsman
Caitlin Rahsman

I was in a pinch the get the carpet cleaned before putting our house on the market. They were very accommodating and scheduled me next day! Joseph was very helpful and professional and did an Amazing job! I am extremely pleased with our …

read more
Response from business owner

Thanks for the kind words! We will surely pass it on to our amazing tech Joseph! 🙂

via Google
Terry Stratton
Terry Stratton

Courteous and professional

via Google
Crystal Meerendonk
Crystal Meerendonk

Joseph was our technician and he was fantastic – on time, courteous, respectful, and friendly! But even prior to his arrival, the companies communication was top-notch and that’s something I absolutely value. They gave a very fair estimate …

read more
Response from business owner

Thank you for your business!

via Google
Cynthia Normandia
Cynthia Normandia

From the first phone call until the job was finished everyone was professional, and listened to the specifics of my job. They scheduled me quickly, they were prompt, detailed, and thorough and very informative. Matt did an awesome job on my…

read more
Response from business owner

Great to hear! Have a wonderful week! 🙂

via Google
Michelle Juarez
Michelle Juarez

Matt was wonderful and thorough! Excellent customer service!

Response from business owner

Amazing! We will let him know! Have a great week! 🙂

via Google
Zella Frederick
Zella Frederick

Great service have been using fir over 15 years. Quality of work is always excellent, always on time or earlier.

via Google
Donna Ford
Donna Ford

great service for the price; polite and efficient

via Google
janita smith
janita smith

We used Allen’s for the 2nd time today and they were as exceptional as they were a year ago. The technician was so professional and took great pains locating every spot left by our new puppy! Our carpets look brand new again and smell …

read more
via Google
Monica Flynn
Monica Flynn

I used many carpet cleaners the last few years.

All of them are Allen’s Dry -N-Clean competitors. I have never had the courtesy,

and customer service like I have had with Allen’s. Their cleaning is impeccable down to every detail including …

read more
via Google
Gustavo Lebron
Gustavo Lebron

Joseph was very professional. He explained everything in detail and offered great recommendations for daily carpet care. He listen very attentive to all my concerns and questions and address them in a way I was able to understand. He also …

read more
via Google
Timothy Heberling
Timothy Heberling

Need blood and other stains removed and it's like magically gone!

via Google
Race Roberson
Race Roberson

We used to live in Northern Virginia and moved to Virginia Beach in June 2019. Our Carpet Cleaner in our last house recommended Allen's here in VA Beach. Allen's is amazing, in all aspects. They are on time and most often early. Their …

read more
via Google
Ricardo Ortiz
Ricardo Ortiz

Did a very good job. Had a few oil stains and I knew they wouldn’t come out but the technician try very hard to remove but I knew it was going to be difficult but I appreciated that he put a lot of work into it. I’ll be using them again.

via Google
Detrice Kenney
Detrice Kenney

Joseph did an awesome job. I will definitely use them again. Very professional and they are very strict with adhering to Covid-19 guidelines.

via Google
Daniel Freeland
Daniel Freeland

Matt arrived and was professional from point A to Z. Did a walkthrough and gave me an honest and great assessment. Diligently went through each room that needed cleaning and did an amazing job despite his obstacles. Hands down will use …

read more
Response from business owner

Great to hear! Have a wonderful week!

via Google
Natalie Williams
Natalie Williams

Joe cleaned the heck out of my carpet!!! I had stains removed that were in the carpet when I moved in 3+ years ago. Joe was professional, on time (even though I wasn’t on time) and by far the BEST carpet cleaning professional I’ve dealt …

read more
Response from business owner

Awesome to hear about Joe removing those stubborn stains! Have a great week and thank you for your business! 🙂

via Google
Rasilind Hall
Rasilind Hall

Awesome service!! The staff greeted me with a smile and informed me how long it would take to clean my rug.

via Google
Phillip J. Webster
Phillip J. Webster

Came, saw, conquered in a timely fashion with outstanding quality and results.

via Google
Brandon Turner
Brandon Turner

Great cleaning experience! The rep was very professional and explained in detail what was going on. I’ve had a few other companies do a decent job previously, but this was by far the best. Carpet looks great and smells wonderful. I’ll be …

read more
via Google
Scott King
Scott King

I had them do the family room, dining room, formal living room, and master bedroom. I am very happy with the results! I will be calling them when it is time to get the carpets cleaned again.

via Google
Tina Bingham
Tina Bingham

Really would highly recommend – Matt cleaned our upholstery last week, just very professional and did an amazing job. They look like new, could not ask for any better service.

via Google
Stephanie Moore
Stephanie Moore

My carpets were a huge mess from my cats, and honestly, some neglect on my part. The technician Matt came on time, was courteous, friendly, and professional. He got to work and it was like magic! I now remember I actually like my carpeting(…

read more
via Google
Anna Shafer
Anna Shafer

Joseph was very thorough and did a great job. I thought I was going to have to replace my carpets but after the cleaning, I don’t think I need to just yet.

via Google
Frank Sondej
Frank Sondej

Your carpet cleaning service was the best I have ever used !

via Google
Kimberly Xenos
Kimberly Xenos

We were very pleased with our experience with Allen’s. They scheduled us in promptly and stayed in communication, sending confirmation of the appointment, let us know when they were on the way, and followed up with us after the appointment…

read more
via Google
Ponce Robinson
Ponce Robinson

Edwin was great, very knowledgeable and offered some excellent advice. The price was very reasonable as well. Thanks, Rob!

via Google
David Jeffreys
David Jeffreys

Just just outstanding results! Will not call anyone else, these are my guys!

via Google
Vincent Miller
Vincent Miller

Everything was great, to the scheduling, the communication, the work done, everything done well and done on time. Thank you!

via Google
Kelly Vincent
Kelly Vincent

Great service! Will always use them in the future.

via Google
Abby Lichty
Abby Lichty

Matt came an did a quote for us today. He was a complete angel. Kind to us and kind to our pets. He was quick but very thorough and walked us through the process. Every interaction with this company has been filled with kindness and …

read more
via Google
Sonja Lasky
Sonja Lasky

As a property manager this company is outstanding. I've never had a problem with them and will always use them and recommend them to anyone I can. What a fabulous company.

via Google
Nicholas Cook
Nicholas Cook

Amazing, hard working and professional. I’d use them again.

via Google
Tara Casanova
Tara Casanova

Great job! We have a new puppy that has just recently (finally) stopped having accidents in the house on the carpet. I made a mistake and used a groupon for another cleaning service that made my carpet smell even worse! Allen's Dry-N-Clean …

read more
via Google
Pat Mirani
Pat Mirani

Very professional and did a great job. Have used them before and would definitely use again. The tech wore gloves and was very attentive.

via Google
Chris Tanner
Chris Tanner

Just had my carpets clean couldn't be happier with the results. You earned a very loyal customer. Thank You

via Google
Laurie Chugon Isaacs
Laurie Chugon Isaacs

** 2020 UPDATE: Needed our dryer vent cleaned out since it had been waaay too long and the whole process was quick and easy! Love that they are always my go to!**

This is the second time we have used them and they did a wonderful job! We…

read more
via Google
Becky Patzig
Becky Patzig

Great Customer Service, Great Job, Great Price

via Google
Kaylie Donahue
Kaylie Donahue

I would like to compliment the service performed by Edwin at my home. He was exceptional, very professional while also personable, and possessed strong expertise for all of my questions. The quality of his work has given us the impression …

read more
via Google
Carrie Meyers
Carrie Meyers

I had play doh stuck in the carpet and dog spots and my carpet looks brand new. Very professional and friendly. Really glad to have found such a good company.

via Google
KAY SEXTON
KAY SEXTON

drynclean do excellent work, i had a karistan rug my dog had peed on i thought i might have to throw out,

i couldnt believe how clean it was and no odor, im using it now and sent out another rug to clean, they just cleaned my carpet on …

read more
via Google
Nicole Chaplain
Nicole Chaplain

This was my first time using this carpet cleaning business. I can tell you. TOP NOTCH in every single way. Edwin, the consultant and professional, was absolutely fabulous. Really enjoyed meeting him and he did a phenomenal job on cleaning …

read more
via Google
Jonathan Hauser
Jonathan Hauser

I am a real customer. I google-searched for a carpet cleaning service and decided to use Allen's because the website was very professionally presented. I was not disappointed. The service tech arrived on time, was very courteous and …

read more
via Google
Sherrie Schmidt
Sherrie Schmidt

Edwin showed up on time. Looked for any spots that would need treated. He was friendly and courteous as well as presentable. Service was affordable and the job was completed above standards.

via Google
Nancy Iacavone
Nancy Iacavone

From the time I called to schedule my 1st ever appointment to the completion of the job Allen's Dry-N-Clean was on point. I was given an estimate over the phone and had an email confirmation just after the call & appt scheduled in less …

read more
via Google
Katara Smith
Katara Smith

Edwin Louis- Jeune...both workers are so gracious, kind, and informative! They are the best guys ever, and their work is fantastic! I will definitely continue to use your services!

Response from business owner

Excellent to hear the raving review! Have a wonderful weekend! 🙂

via Google
August Schilz
August Schilz

This is a rental property and the last tenants left the carpet on the stairs and master bedroom badly stained. We were very pleasantly surprised when ALL the stains came out. We will have them in our home soon. Excellent job.

via Google
Elizabeth Lynn
Elizabeth Lynn

We have used Allen's for upholstery, rug, and carpet cleaning several times the last few years. I really appreciate their communication and professionalism. Their rug-cleaning prices are incredibly reasonable. This past week, we had them …

read more
Response from business owner

Great to hear! Thank you for your business and we are happy Matt took great care of your lovely carpets. Have a great week!

via Google
Clarence Grasty
Clarence Grasty

Matt did an excellent job with a smile.

If you want it done right and at a great price- CALL Matt!

Response from business owner

Wonderful to hear! Thank you and we will pass over the great review to Matt! Have a great week and stay safe! 🙂

via Google
Christina Billie
Christina Billie

Love the work. The tech was very nice and personable. Smelled lovely.

via Google
Stervon Johnson
Stervon Johnson

The Dry -N-Clean crew are the absolute best. They gave my carpet a brand new look. I received a text and arrived the exact time they prescribed in that text. I recommend their services, a great company and gave me discount. Thank you guys…

read more
Response from business owner

Thank you! Have a wonderful week!

via Google
Karen Carroll
Karen Carroll

This is the second time Edwin has come to our home and he is pure gold!! He's smart, kind, professional and extraordinarily detailed in his work. I feel like he goes above & beyond, but I think they are this good with everyone. Highly …

read more
via Google
Christine A.W. Mathhues
Christine A.W. Mathhues

We LOVE Allen’s Dry-N-Clean! Their prices are great, their service is thorough, and their technicians are super knowledgeable about carpet types and cleaning techniques, it’s clear that this company invests into their employee training. All…

read more
via Google
Nicole Lloyd
Nicole Lloyd

We had Edwin clean our carpets. He provided lots of tips for future pet stains, and was very friendly. He even let me video him while he was working so I could send it to my nephew who is obsessed with vacuums.

via Google
patricia vann
patricia vann

This is the third year I have used their service. They’ve never disappointed me. They kept me updated on arrival time , and arrived when they were supposed to.Very professional, excellent cleaning job.I highly recommend their services.

via Google
Ebony Vann
Ebony Vann

Matt was great !

via Google
Krista Hoover
Krista Hoover

Always on time and great with text updates on appointment and arrival. Super professional and the carpets look amazing after!

via Google
gwb5015
gwb5015

Was able to get a quick appointment. Did a very good job. Will use again.

via Google
Jenny May Crisostomo
Jenny May Crisostomo

I'm impress on what he did to our carpet.. edwin did a great job and he is very respectful and knowlegeable on his job. Will definetly recommend them..

via Google
Bridget McNabb
Bridget McNabb

Matt was amazing!! He did magic on my carpet’s and they look so good. I would highly recommend them and I will only be using this company for now on. Matt was on time, friendly and took his time. After he was finished the carpets look new …

read more
via Google
Donna Serres
Donna Serres

Excellent service and very professional. The carpets sparkle! Very respectful of the house and Matt was excellent! If you are looking for a carpet clean company I highly recommend them’

Response from business owner

Thank you! Have the best week ever! 🙂

via Google
Kendra Mikatarian
Kendra Mikatarian

I was highly impressed by my service yesterday! Eric was wonderful. He showed up right on time, and I even received a text message when he was on the way! I unexpectedly made it a little more challenging for him living on the third floor of…

read more
via Google
John Anderson
John Anderson

Matt is a great worker who produced fantastic results on our floor. The floor looks like new.

via Google
Connie Coffield
Connie Coffield

I could not say enough great things about this company! They were very professional and did an amazing job cleaning all the carpet and chairs at our office. I thought we would need to replace the carpet soon but now it looks brand new …

read more
via Google
Alice Wingfield
Alice Wingfield

Robert did an excellent job on our very soiled carpet.

He knew what to do, and we have been quite pleased with the result. Would certainly tell anyone looking for a good experience with carpet cleaning to call Allen"s Dry N Clean carpet …

read more
via Google
Alexandra Jaykins
Alexandra Jaykins

The work speaks for itself. My carpets look and smell amazing, and I would absolutely recommend this company for the quick, high quality work. However, I was not expecting the price to be as high as it was. There was a new customer discount…

read more
via Google
Chelsea Sherman
Chelsea Sherman

Amazing service! Edwin was fantastic. He was so friendly and shared lots of great tips with us for keeping our carpets clean. He was incredibly thorough with his job as well. When some of our stains didn’t come out all the way, he came back…

read more
Response from business owner

Wonderful! Thank you for using our company and we will surely pass along the great news to Edwin. Have a great week! 🙂

via Google
Cathi Litcher
Cathi Litcher

The technician was prompt when arriving for the walk-thru and estimate. Matt was amazing when he cleaned our carpet! He took steps above and beyond to ensure we had a good customer experience. He was helpful, knowledgeable and had a nice…

read more
via Google
Mackenzie Gentry
Mackenzie Gentry

Awesome tech! Showed up on time, was extremely passionate about his job and took really good care of us! Would recommend to everyone.

via Google
P Litz
P Litz

PERFECT is the only word that describes our experience with Allen's Dry-N-Clean. My carpets had not been cleaned since installation and now they look NEW! Our two flights of stairs were especially spotted and dingy. Edwin was amazing...…

read more
Response from business owner

Excellent to hear! We hope you have a wonderful weekend! 🙂

via Google
katherine baker
katherine baker

They did an excellent job on my carpets and got out all the stains

via Google