Reviews

Reviews2017-08-29T17:20:20-04:00

From 1261 reviews
Lashyia Michael
Lashyia Michael

My rug looks amazing I wish I had before and after pictures. Great customer service as well. I definitely would recommend this company.

via Google
Laine Vermeersch
Laine Vermeersch

What. A. Difference. Our specialist Edwin was absolutely amazing at explaining options for our carpeted upstairs, area rugs, and sofas. He was pleasant, thorough and efficient. Will definitely be calling again for more services!

via Google
sauceemup k
sauceemup k

Got my pet Odor and stains out it look like I brought a new carpet Matt was definitely great the next time I get one of my properties detailed ima ask for Matt

via Google
Katlyn Mazzacone
Katlyn Mazzacone

Fernando was wonderful! He took the time to greet my dog to help him calm down. The service was excellent and the carpets look sooo much better. It smells so fresh! Would highly recommend!!

via Google
Cherie Alston
Cherie Alston

He did an AMAZING job on our carpet.

via Google
Aprell Skinner
Aprell Skinner

I wish I would’ve took before and after pictures but this company did a AMAZING JOB!!! There were several red stains in different rooms that I was concerned and worried about and they got ALL of them out!!! My carpet looks brand new and I …

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chrys Wood
chrys Wood

A perfect job.. well worth the cost.

via Google
Catherine Dunes
Catherine Dunes

Dry-N-Clean is the best carpet service I’v ever used. Price, quality, professionalism can’t beat this company!

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SC Jones
SC Jones

Outstanding! My carpet is the cleanest it’s been in years! Technician was professional, friendly, and ensured I was completely satisfied. If you want your carpets truly clean-book an appointment today.

via Google
Kayla Woody
Kayla Woody

Edwin and his helper (unsure of his name otherwise I would say it) was AMAZING. Both of them were kind, thorough, and our carpets look absolutely SPECTACULAR. 10/10!

Response from business owner

Wonderful to hear! Thank you for choosing a family owned business 🙂

via Google
Deborah Rawls
Deborah Rawls

I have used Allen Dry-N-Clean several times over the past 20 years and have always found them to be professional, effective on stain removal and reasonably priced. My service technician today, Matt, was great. He arrived on time, did an …

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Response from business owner

Very kind of you, and thank you for the review. Have a wonderful week! 🙂

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David Abrams
David Abrams

Edwin did an excellent job. He was professional, courteous, on-time, and detail oriented.

via Google
Jennifer Creech
Jennifer Creech

Matt is wonderful! They are fast, reliable, and professional. Did a great job!

via Google
Laura D. Hess
Laura D. Hess

At first, I had my carpets cleaned by a different vendor trying to save myself some money...but they ended up charging me more once they got onsite and the carpets still had a dingy smell afterwards. So then I called Dry-N-Clean to come …

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Terry Byrne
Terry Byrne

Edwin did a superb job making a 25-year-old carpet look brand-new again. Not only was he on time, he was early (he had to wait for me in the driveway, with no complaints — he had a chance to sneak in a snack of grapes!). Friendly, engaging…

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Ric Schulz
Ric Schulz

Excellent work. Edwin did a great job and communicated the work clearly.

via Google
Vanessa Rolfe
Vanessa Rolfe

Dry N Clean service did a great job! We had 3 carpets cleaned, a very large sectional and 2 small area rugs. Matt was very professional, courteous, did not rush and clean very thoroughly! Definitely recommend!

via Google
Chris Watson
Chris Watson

Matt came back to treat a recent purple stain that I thought would be impossible. He actually did it and that area looks brand new! Great job! Before and after.

Response from business owner

Glad our team could deliver the great results. Have a wonderful week!

via Google
Cheryl Poirier
Cheryl Poirier

Awesome job! Will definitely use Allen’s Dry-N-Clean again. Thanks!

via Google
Crystal Collins
Crystal Collins

Their carpet cleaning process works effectively to remove stains. Cleaned carpet is moderately wet and dries in a few hours.

via Google
Cari Thomas
Cari Thomas

OMG! Got spots out of the carpet NO ONE has been able to remove! Reasonably priced, good communications and very professional. Thanks for making my house look so much better.

via Google
ionut toma
ionut toma

The guys did an awesome job. Booking went smoothly, showed up when indicated and delivered. Really happy with this bussiness. Thanks very much!

Response from business owner

Great to hear! Have a wonderful week!

via Google
GV
GV

Matt did an excellent job cleaning our carpet and removing a pet stain. Highly recommend Matt for your next carpet cleaning job.

via Google
Beth Harvey
Beth Harvey

Ashley was our office contact, she was very patient with me, while i figured out what material our carpets were made out of and sizes. She made sure our quote was accurate and that we didnt accrue additional charges before she confirmed the…

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Den Black
Den Black

In my Dry-N-Clean is Excellent in all respects. Have used their Service on 2 occasions. On Time. Friendly. Excellent Cleaning Results. We will use Dry-N-Clean again.

via Google
rick prescott
rick prescott

great people very good work

via Google
Ericka Gail
Ericka Gail

Positive experiences from initial outreach to completion of service. The appointment scheduler was kind and helpful, there were multiple communications with reminders of and arrival of the technician for the appointment which were …

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RYAN GREGORY
RYAN GREGORY

Service was exceptional. Matt was kind and respectful of property. I'm giving 4 stars because I think the price was a bit much for 2 set of stairs and 1 bedroom.

via Google
Suzanne Cole
Suzanne Cole

Matt did an excellent job cleaning our carpet! He took his time, and removed a really tough stain. I will definitely be using Allen’s Dry-N-Clean again!

via Google
Norman drake
Norman drake

Joseph did a excellent job carpets look new again !

via Google
Darrell Record
Darrell Record

Wonderful job, tech was cool, took pride in work. I would definitely recommend the company to anyone.

via Google
Tosie Bel
Tosie Bel

This is the 3rd year we’ve used them and they’re Amazing! They even used a new fragrance free option since I get migraine attacks from strong fragrance. Super friendly too!

via Google
Pete Locklear
Pete Locklear

Edwin did an amazing job. There were some soda stains left over from our last carpet cleaning that he crushed. Gave great tips on maintenance and even recommended a service for my hardwood floors. I will definitely be a repeat customer.

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Resa Smith
Resa Smith

Excellent job, Allen is very thorough and does a great job!

via Google
Jennifer Quevedo
Jennifer Quevedo

Edwin is the best hands down!!! Very friendly! He showed up early and got to work. How many companies arrive early!!! I highly recommend Allen's Dry-N-Clean!!! Been using them for years and they never disappoint!

via Google
Sandra DeSanto
Sandra DeSanto

Matt was the technician who cleaned my carpet. Explained the whole process. Did an excellent job. Very pleased.

via Google
Kim Hilbert
Kim Hilbert

The tech, Edwin who came out to clean our loveseat was very polite and explained what he would be doing. The stain was removed and the loveseat looks great.

It was so easy to get an appointment and was kept up to date as to when they would …

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Tara Faust
Tara Faust

Great experience with Matt. So thorough and professional.

via Google
Alicia Midey
Alicia Midey

Incredible transformation! It’s embarrassing how dirty my carpet got in just one year!! I bought my home a year ago and the previous owners put in a very light colored carpet. Between four kids, three dogs, and three cats, I would say we …

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Response from business owner

Amazing! We appreciate you supporting a family owned business!

via Google
Robert Gillenwater
Robert Gillenwater

Edwin was superb and very courteous. Small hiccup with a special request (why I gave it four stars vice five) but he immediately attempted to rectify the issue and it worked. Highly recommend Edwin and this company.

via Google
Yvonne Barnett
Yvonne Barnett

I had Edwin Louis-Jeune come to clean the grout on my floors. The stains were difficult to clean and he took his time and went above and beyond to try to get them perfectly clean. He was very professional and friendly and I really …

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Robin Smith
Robin Smith

Fantastic job!!

via Google
glen williams
glen williams

Edwin was awesome!! Showed up right on time and did a fantastic job. Definitely recommend!

via Google
Ijnanya Harris
Ijnanya Harris

Excellent Service and Technician!

via Google
Linda Strickland
Linda Strickland

Matt has cleaned my carpets and furniture for years and always does an excellent job, is on time and professional. Wouldn’t use any other company!

via Google
Ryane Montes
Ryane Montes

Great service. Did a great job on my carpets.

via Google
Lynette Bennett
Lynette Bennett

I am very pleased with the results, Extremely professional level clean. Thank you Edwin.

via Google
Elsie Waddell
Elsie Waddell

He was so professional the entire time and never stopped working on my carpets. They are looking just as clean as they did when purchased! Using them again next time.

Response from business owner

Great to hear! Have a wonderful week! 🙂

via Google
Crystal
Crystal

Call Dry-N-Clean for your carpet cleaning needs! Edwin was beyond professional and courteous. Not to mention the beautiful job he did on the carpets upstairs in my home. I will most definitely use them in the future and have recommended …

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via Google
Jennie Goodman
Jennie Goodman

Edwin is the best! Appreciate his work and dedication to ensuring my satisfaction!

via Google
Adrianne Sears
Adrianne Sears

We will definitely use this service again Matt was awesome!!!

via Google
Elizabeth Smith
Elizabeth Smith

Matt did a great job again! We won’t have to replace the carpet as soon as we thought it looks so good!😃

via Google
Joyce Gollogly
Joyce Gollogly

excellent comm carprts look great . will call again

via Google
Karen Causey
Karen Causey

Always enjoy getting my carpet cleaned! Thank you for the wonderful service!

via Google
Anna Hall
Anna Hall

I’ve used Allen’s twice now for my pet stained carpets and they always leave it looking like new. 10/10 my go to carpet cleaners in the area.

via Google
Anthony Jackson
Anthony Jackson

Edwin did a marvellous job of cleaning my carpets. He was courteous and professional.

via Google
T Perk
T Perk

Matt was very friendly and professional. We’ve been using this company for about 15 years and have always been very satisfied.

via Google
Julia
Julia

Matt did an excellent job on our very old carpets and now they look better than they have in years. He also cleaned our couch and removed all traces of soot from an unfortunate candle incident. Highly recommend!

via Google
Jim Hart
Jim Hart

Great job worked hard

via Google
Yolanda Pfeifer
Yolanda Pfeifer

I had a condo that someone was smoking in and they claimed they weren’t but it smelled like cigarette smoke so Robby and his company brought his machines in and got rid of the odor in three days. What a difference! I would highly recommend …

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Barbara Hartin
Barbara Hartin

Matt was on time, efficient, worked hard, and was very kind. It was a pleasure working with him. The carpet looks brand new! I will call you again for sure! Barbara Hartin

via Google
joe salonga
joe salonga

Our technician, Edwin, was great. Prompt, courteous and knowledgable. Hoping this treatment will remove the cat urine. Overall great experience thus far!

via Google
Richard Bauer
Richard Bauer

Matt was very professional and thorough. Can't wait for carpet to dry and already see a major difference in its appearance.

Thanks Matt for your attention to detail.

Would definitely recommend this business.

via Google
Scotty Beecher
Scotty Beecher

I highly recommend Allen’s Dry-N-Clean. Firstly, when I called to make an appointment, a human answered the phone, and she was personable and professional. That was a good start.

We settled on a day and time then their technician, Edward, …

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Kathy Samples
Kathy Samples

Allen's Dry N Clean provided excellent results, very professional, knowledgeable, affordable, responsive to your call, our carpet looks like it is brand new!!!

Couldn't be more pleased!!!

Do yourself a favor and call Matt!

via Google
Ellie Blythe
Ellie Blythe

Very professional and friendly! Highly recommend!!

via Google
Robert fatovic
Robert fatovic

Matt, the tech was great, explained everthing, spent extra time making sure everything was clean, this is the second time I used them and will use them again

via Google
Mary Stackhouse
Mary Stackhouse

Matt did an outstanding job on my carpets. He was so nice and provided excellent service. This has to be the best carpet cleaning service in Virginia Beach and Norfolk. The price is fair, and I am very pleased with the result!

Response from business owner

Awesome 🙂 Have a great weekend!

via Google
Larry Heischober
Larry Heischober

Great job! Carpets look fantastic.. Friendly, helpful staff. Five stars all the way.

via Google
Karen Beatty
Karen Beatty

Our technician, Matt, did a fabulous job. My first time using this company and will happily use them again.

Response from business owner

Great to hear, thank you for using our service! We hope you have a great week! 🙂

via Google
Virginia Ostiguy
Virginia Ostiguy

Edwin is EXCELLENT!!!

The service he provided , the friendly personality, the thorough explanation of services he felt I needed! His personality is overwhelming concern to make sure I was happy, was just incredibly superb.!!!

I look …

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via Google
AMY BERRY
AMY BERRY

Matt has been to our home twice, and has done an excellent job both times. You can tell he really cares about the work that he does. He goes above and beyond to make sure we are satisfied with the service.

via Google
Brad Amelsberg
Brad Amelsberg

Always great service. They use heat/steam so it’s always a better clean than other low-price options I’ve tried. Repeat customer and will continue to be one! 💪🏻💪🏻💪🏻

via Google
Vanessa Phillips
Vanessa Phillips

Update 4.1.24

Got another carpet clean after my four year old spilled my powdered and liquid makeup. Edwin came through and delivered professionalism and a spotless carpet. I was kind of skeptical on whether it would be able to come out …

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Response from business owner

Wonderful to hear! We hope you have an amazing day! 🙂

via Google
Pat Mirani
Pat Mirani

Very professional and did a great job. My carpet looks beautiful!

via Google
Calvin Hill
Calvin Hill

Great service and would definitely use this company again. If you need any carpet cleaning, I highly recommend them and ask for Matt!

via Google
Courtney Duval
Courtney Duval

Stellar carpet cleaning service.

via Google
Doris plock
Doris plock

The 15 yr old carpet looks like new!

via Google
Donna Allen
Donna Allen

Excellent work and excellent experience from scheduling to completed service. Friendly, accommodating, and professional at every level. A few spots were missed and the technician came back without question and willingly to get them out. He …

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via Google
CS
CS

Matt N. was great!! We’ll definitely hire him again.

via Google
Terri Lee Brown
Terri Lee Brown

We are soooo impressed with Matt Nichols. His work ethic is out of this world... He was so polite and made sure that our carpeting and recliners were cleaned perfectly!!! I was able to get an appointment quickly and Matt came right on time…

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Jack Gladden
Jack Gladden

Matt did another great job for us. Even took our patio rug back to the shop for cleaning and return. Allen’s Dry-N-Clean is in our Carpet Cleaning speed dial!

via Google
John Payne
John Payne

Timely arrival. Great service and results.

via Google
Tierney Shaiboon
Tierney Shaiboon

Very professional, quick and helpful!

via Google
Kev
Kev

Edwin did a phenomenal job cleaning our furniture. He was extremely friendly, professional, and has a great demeanor. Highly recommend. Great job!!!

via Google
Matthew Tate
Matthew Tate

The previous reviews were right: Matt was extremely professional and did an amazing job. I think my girlfriend might not try to convince me to get rid of my cats anymore now that the rug and couch are like new!

via Google
Liza Baker
Liza Baker

Matt conditioned and cleaned a leather sofa and two club chairs in my home today. He is consistently professional and nice to work with. He did a fantastic job removing the cat urine smell out of two antique velvet sofas in the past and was…

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Rena Scott
Rena Scott

Great job! The technician was courteous respectful and very professional.

via Google
Y Somers
Y Somers

Matt was wonderful to work with and we will be having him back soon! Truly a great company!!!

via Google
Barbara R
Barbara R

Excellent! Matt did a fantastic job and was able to get out some stubborn stains …

via Google
Brandy Newsome
Brandy Newsome

Very pleased with the job on my carpets!

via Google
Bryana Stremmel
Bryana Stremmel

Matt went above and beyond cleaning my sectional. It had two years worth of dirt and stains and he got every single one out and took as much time as needed. I will be using Matt from Dry-N-Clean whenever I have carpet or upholstery that …

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Grant Miller
Grant Miller

Really great job cleaning our stained carpets and removing pet stains. Technician was late, which left carpets wet til the next morning. Not the worst but not ideal. Technician very friendly and efficient with the time to get the carpets …

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Terry Whibley
Terry Whibley

Great job

via Google
Zella Frederick
Zella Frederick

Great service have been using fir over 15 years. Quality of work is always excellent, always on time or earlier.

via Google
Courtney O'Neill
Courtney O'Neill

Our tech Matt did a fantastic job today. He was highly knowledgeable and got several stubborn areas clean. Very impressed with how easy it was to do business with this company !

via Google
B.R. Gary
B.R. Gary

No issues. The technician arrived within the scheduled window, and they completed the job as expected, and the price was as quoted.

via Google
Britney Theargood
Britney Theargood

Matt was amazing and thoroughly explained the entire process. He was able to answer any questions we had and went above and beyond. Everyone from the receptionist to the technician provided wonderful customer service.

via Google
Jennie
Jennie

Gotta give a shout out to my Tech Edwin and appointment setter Ashlei! Ashlei was able to get me in right away and walk me through the process. Edwin was so patient and went above and beyond to help me get my couch cleaned. Very helpful and…

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Paul Winton
Paul Winton

As usual, a splendid job!! Another wonderful local small business. I use them every 6 months and more than happy every time. Matt is a treasure.

via Google