Reviews

Reviews2017-08-29T17:20:20-04:00

From 1175 reviews
Pete Locklear
Pete Locklear

Edwin did an amazing job. There were some soda stains left over from our last carpet cleaning that he crushed. Gave great tips on maintenance and even recommended a service for my hardwood floors. I will definitely be a repeat customer.

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Resa Smith
Resa Smith

Excellent job, Allen is very thorough and does a great job!

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Jennifer Quevedo
Jennifer Quevedo

Edwin is the best hands down!!! Very friendly! He showed up early and got to work. How many companies arrive early!!! I highly recommend Allen's Dry-N-Clean!!! Been using them for years and they never disappoint!

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Sandra DeSanto
Sandra DeSanto

Matt was the technician who cleaned my carpet. Explained the whole process. Did an excellent job. Very pleased.

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Kim Hilbert
Kim Hilbert

The tech, Edwin who came out to clean our loveseat was very polite and explained what he would be doing. The stain was removed and the loveseat looks great.

It was so easy to get an appointment and was kept up to date as to when they would …

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Tara Faust
Tara Faust

Great experience with Matt. So thorough and professional.

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Alicia Midey
Alicia Midey

Incredible transformation! It’s embarrassing how dirty my carpet got in just one year!! I bought my home a year ago and the previous owners put in a very light colored carpet. Between four kids, three dogs, and three cats, I would say we …

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Robert Gillenwater
Robert Gillenwater

Edwin was superb and very courteous. Small hiccup with a special request (why I gave it four stars vice five) but he immediately attempted to rectify the issue and it worked. Highly recommend Edwin and this company.

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Yvonne Barnett
Yvonne Barnett

I had Edwin Louis-Jeune come to clean the grout on my floors. The stains were difficult to clean and he took his time and went above and beyond to try to get them perfectly clean. He was very professional and friendly and I really …

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Robin Smith
Robin Smith

Fantastic job!!

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glen williams
glen williams

Edwin was awesome!! Showed up right on time and did a fantastic job. Definitely recommend!

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Ryane Montes
Ryane Montes

Great service. Did a great job on my carpets.

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Elsie Waddell
Elsie Waddell

He was so professional the entire time and never stopped working on my carpets. They are looking just as clean as they did when purchased! Using them again next time.

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Crystal
Crystal

Call Dry-N-Clean for your carpet cleaning needs! Edwin was beyond professional and courteous. Not to mention the beautiful job he did on the carpets upstairs in my home. I will most definitely use them in the future and have recommended …

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Jennie Goodman
Jennie Goodman

Edwin is the best! Appreciate his work and dedication to ensuring my satisfaction!

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Adrianne Sears
Adrianne Sears

We will definitely use this service again Matt was awesome!!!

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Elizabeth Smith
Elizabeth Smith

Matt did a great job again! We won’t have to replace the carpet as soon as we thought it looks so good!😃

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Joyce Gollogly
Joyce Gollogly

excellent comm carprts look great . will call again

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Brenda Jennings
Brenda Jennings

_matt is allwayspunctual and gets right to He explainswork after greetin those in the home. He explains what he is doing and that is most helpful. When he finishes he cleans up , and presents the total amount due for payment and has you …

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Karen Causey
Karen Causey

Always enjoy getting my carpet cleaned! Thank you for the wonderful service!

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Anna Hall
Anna Hall

I’ve used Allen’s twice now for my pet stained carpets and they always leave it looking like new. 10/10 my go to carpet cleaners in the area.

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Anthony Jackson
Anthony Jackson

Edwin did a marvellous job of cleaning my carpets. He was courteous and professional.

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Julia G
Julia G

Matt did an excellent job on our very old carpets and now they look better than they have in years. He also cleaned our couch and removed all traces of soot from an unfortunate candle incident. Highly recommend!

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Jim Hart
Jim Hart

Great job worked hard

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joe salonga
joe salonga

Our technician, Edwin, was great. Prompt, courteous and knowledgable. Hoping this treatment will remove the cat urine. Overall great experience thus far!

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Scotty Beecher
Scotty Beecher

I highly recommend Allen’s Dry-N-Clean. Firstly, when I called to make an appointment, a human answered the phone, and she was personable and professional. That was a good start.

We settled on a day and time then their technician, Edward, …

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Ellie Blythe
Ellie Blythe

Very professional and friendly! Highly recommend!!

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Robert fatovic
Robert fatovic

Matt, the tech was great, explained everthing, spent extra time making sure everything was clean, this is the second time I used them and will use them again

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Barbara Hartin
Barbara Hartin

Matt was on time, efficient, worked hard, and was very kind. It was a pleasure working with him. The carpet looks brand new! I will call you again for sure! Barbara Hartin

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Mary Stackhouse
Mary Stackhouse

Matt did an outstanding job on my carpets. He was so nice and provided excellent service. This has to be the best carpet cleaning service in Virginia Beach and Norfolk. The price is fair, and I am very pleased with the result!

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Larry Heischober
Larry Heischober

Great job! Carpets look fantastic.. Friendly, helpful staff. Five stars all the way.

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Karen Beatty
Karen Beatty

Our technician, Matt, did a fabulous job. My first time using this company and will happily use them again.

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AMY BERRY
AMY BERRY

Matt has been to our home twice, and has done an excellent job both times. You can tell he really cares about the work that he does. He goes above and beyond to make sure we are satisfied with the service.

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Brad Amelsberg
Brad Amelsberg

Always great service. They use heat/steam so it’s always a better clean than other low-price options I’ve tried. Repeat customer and will continue to be one! 💪🏻💪🏻💪🏻

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Calvin Hill
Calvin Hill

Great service and would definitely use this company again. If you need any carpet cleaning, I highly recommend them and ask for Matt!

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Courtney Duval
Courtney Duval

Stellar carpet cleaning service.

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Doris plock
Doris plock

The 15 yr old carpet looks like new!

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Donna Allen
Donna Allen

Excellent work and excellent experience from scheduling to completed service. Friendly, accommodating, and professional at every level. A few spots were missed and the technician came back without question and willingly to get them out. He …

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CS
CS

Matt N. was great!! We’ll definitely hire him again.

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Terri Lee Brown
Terri Lee Brown

We are soooo impressed with Matt Nichols. His work ethic is out of this world... He was so polite and made sure that our carpeting and recliners were cleaned perfectly!!! I was able to get an appointment quickly and Matt came right on time…

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Jack Gladden
Jack Gladden

Matt did another great job for us. Even took our patio rug back to the shop for cleaning and return. Allen’s Dry-N-Clean is in our Carpet Cleaning speed dial!

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John Payne
John Payne

Timely arrival. Great service and results.

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Tierney Shaiboon
Tierney Shaiboon

Very professional, quick and helpful!

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Kev
Kev

Edwin did a phenomenal job cleaning our furniture. He was extremely friendly, professional, and has a great demeanor. Highly recommend. Great job!!!

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Matthew Tate
Matthew Tate

The previous reviews were right: Matt was extremely professional and did an amazing job. I think my girlfriend might not try to convince me to get rid of my cats anymore now that the rug and couch are like new!

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Rena Scott
Rena Scott

Great job! The technician was courteous respectful and very professional.

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Yvette Somers
Yvette Somers

Matt was wonderful to work with and we will be having him back soon! Truly a great company!!!

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Barbara R
Barbara R

Excellent! Matt did a fantastic job and was able to get out some stubborn stains …

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B Edmonds
B Edmonds

Very pleased with the job on my carpets!

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Bryana Stremmel
Bryana Stremmel

Matt went above and beyond cleaning my sectional. It had two years worth of dirt and stains and he got every single one out and took as much time as needed. I will be using Matt from Dry-N-Clean whenever I have carpet or upholstery that …

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Grant Miller
Grant Miller

Really great job cleaning our stained carpets and removing pet stains. Technician was late, which left carpets wet til the next morning. Not the worst but not ideal. Technician very friendly and efficient with the time to get the carpets …

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Terry Whibley
Terry Whibley

Great job

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Courtney O'Neill
Courtney O'Neill

Our tech Matt did a fantastic job today. He was highly knowledgeable and got several stubborn areas clean. Very impressed with how easy it was to do business with this company !

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B.R. Gary
B.R. Gary

No issues. The technician arrived within the scheduled window, and they completed the job as expected, and the price was as quoted.

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Britney Theargood
Britney Theargood

Matt was amazing and thoroughly explained the entire process. He was able to answer any questions we had and went above and beyond. Everyone from the receptionist to the technician provided wonderful customer service.

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Jennie
Jennie

Gotta give a shout out to my Tech Edwin and appointment setter Ashlei! Ashlei was able to get me in right away and walk me through the process. Edwin was so patient and went above and beyond to help me get my couch cleaned. Very helpful and…

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Paul Winton
Paul Winton

As usual, a splendid job!! Another wonderful local small business. I use them every 6 months and more than happy every time. Matt is a treasure.

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Lieren Timeus
Lieren Timeus

Matt did an absolutely amazing job! We have three senior dogs, accidents happen and dirty paws are inevitable. After Matt was finished our carpet looked brand new! We'll definitely be scheduling with them again for our semi-annual carpet …

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Phillip Billups
Phillip Billups

Matt did an excellent job cleaning all of our puppy accidents and a tough glue stain!!

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Barbara Vodzak
Barbara Vodzak

Edwin did an awesome job cleaning the carpet at our condo today. Even removed a set in stain from a wine spill. Exceeded expectations and would definitely recommend 😀

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Donna Craig
Donna Craig

They did a nice job of cleaning my rug and the kitty urine odor is gone.

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Susan Vranian
Susan Vranian

Matt was very thorough cleaning the rugs. He did a great job. He was also punctual and very polite.

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Vanessa mcgee
Vanessa mcgee

I absolutely would recommend Dry and Clean Carpet Cleaning! On time, knowledgeable and Edwin did an excellent job! My 2 year old carpets look new. I will definitely use them again.

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Sergio Sotolongo
Sergio Sotolongo

The tech came on a timely basis, explained the entire procedure and did a fantastic job. Would highly recommend them.

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Gregory DeJute
Gregory DeJute

Did a great job on our carpets. Highly recommend.

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Rhonda Greene
Rhonda Greene

Great group of people. I will never use another company! Edwin is very knowledgeable and answered all questions with such confidence! Thank you !!!!

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Kenneth Powell
Kenneth Powell

They may not be the cheapest, but they are the best! My carpets were in horrible shape due to having three rambunctious dogs! After the tech finished, the 20 year ild carpet looked almost new!

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Raleigh Jewel
Raleigh Jewel

He got to the house on time, and cleaned the carpets to perfection. The house even feels lighter. He did an excellent job cleaning our carpets. Thanks again!!!

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ed O'Brien
ed O'Brien

We had Edwin as our rep and he was great! Very communicative. Knowledgeable and he did a fantastic job. Thank you sir!

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Martin Turner
Martin Turner

Edwin was very professional courteous and hard working did a excellent job on the entire house and would definitely recommend there services.

Response from business owner

Thank you for the review! Have a great week! 🙂

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Miranda Michaels
Miranda Michaels

This is the second time I’ve used this company and both times I’ve had nothing but good outcomes! They cleaned my whole house the first time and our carpets stayed so nice and clean for so long! This time, they just cleaned one bedroom due …

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Cynthia Johnson
Cynthia Johnson

OMG,OMG,OMG…. We are extremely satisfied with our results. The young man was professional, excellent customer service, respectful of our property, sensitive to our carpet concerns. Went above and beyond to serve us. There was no stress, …

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Laurette Brunner
Laurette Brunner

I had read some great reviews on-line regarding this firm, so I decided to try them out. I had several areas in particular that needed attention, but basically wanted all my carpets cleaned. The technician, Matt, was on time, very …

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Response from business owner

Thank you for the kind words! Have a great weekend!

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Nikki H
Nikki H

Matt was on time, professional, and did a great job cleaning my carpet. I have a toddler who has made several spills on the carpet until I was planning to get a new carpet if they couldn't clean it well. However, my carpet came out great! …

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Amanda Ingemi
Amanda Ingemi

Did an excellent job on our indoor carpets. Really professional and easy to work with. Thank you technician Matt and the scheduling crew!

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Gary
Gary

We have used this company before. Great Service ! Thanks Again to Matt for a great job the carpet areas look great.

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Vivian Anderson
Vivian Anderson

Matt was very professional and addressed my concerns about my rugs. I highly recommend this company! My rugs look amazing

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Douglas Speight
Douglas Speight

Our second time using Allen’s and once again we had Matt as our tech. Amazing work effect and knowledge displayed by Matt. Tried and true professional. When I called, Allen’s was booked up for the day but somehow managed to squeeze us in …

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Judy Best
Judy Best

My carpets look brand new! A family member asked when we had our carpets replaced! Of course we shared the good news of this wonderful company! Our service tech, Matt was professional and courteous. We will definitely be using this …

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Amanda Waldron
Amanda Waldron

Matt did a great job. We had quite a few pet stains and he took his time and worked really diligent on getting them out. Would definitely recommend and will definitely use again thank you Matt for your hard work.

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JIE LI
JIE LI

It was clean, neat place with a friendly staff. I purchased 60 minutes combination massage as I had a terrible back-pain, it helped a lot. I’ll definitely come back!

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Jonathan Mitchell
Jonathan Mitchell

great service. on time and friendly. definitely will use again

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Lindsay S
Lindsay S

Matt was pleasant, polite, courteous, knowledgeable and helpful. A true asset to the company.

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Mary Laraway
Mary Laraway

Matt kept me posted as to his arrival..he was cheerful even though he had to bring his equipment up stairs. He did a great job on the sofa, very professional.

I had used Dry-Clean before and it was the same excellent service..that's way I …

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Patricia Pitrolo
Patricia Pitrolo

Matt was the best!! Very knowledgeable and helpful. This is no ordinary carpet cleaning service. They have an array of cleaning services—even boat interiors. We will definitely use them for our cleaning services from now on!

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Nathan Paras
Nathan Paras

Edwin was quick and easy he got everything done and very chill and professional person

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Dustin Woodside
Dustin Woodside

Great job, very professional! Technician was cordial and went the extra mile to ensure we knew what to expect.

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Justin Belk
Justin Belk

Great experience and awesome results. Matt was great!

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Sharon Krejcarek
Sharon Krejcarek

Excellent job. Carpet looked brand new!

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Allison Cook
Allison Cook

Our technician, Matt, did a great job!!

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Mimi S
Mimi S

Matt was wonderful! He arrived on time and was very professional he took care while providing his service and could see his quality of work, I would definitely recommend this company, he removed let stains and left the carpet looking …

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Caroline Jones
Caroline Jones

I highly recommend Allen’s Dry N Clean Carpet Cleaning. I have used them over the past 3 years and I am always pleased with their work. I always request Matt. He is professional, meticulous, friendly, trustworthy, and takes pride in his …

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Susan Johnson
Susan Johnson

Fantastic job on all the carpets getting the stains out. Would recommend 10/10. Thank you

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Jack Harper
Jack Harper

Your guy did an outstanding job very professional I would tell people about your company please don't get rid of this man he was very particular about everything very very good job you guys have my business now

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Pam W
Pam W

We have used Allen's Dry and Clean for several years, not only for carpet cleaning but also area rugs. Matt is very punctual, professional and knowledgeable. We are always very pleased and satisfied with the results! Thank you for being …

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richard agnello
richard agnello

It took 3 times to remove the odor from my rug but you stayed with it and got it right.

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ANITREOUS HODGES
ANITREOUS HODGES

Matt was kind and professional. Carpet look outstanding 👌

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Wilson P
Wilson P

Had general carpet cleaning done with Matt and was very pleased! The booking and customer service was top notched! A+ Thank you!

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Stephanie Blanks
Stephanie Blanks

Very Happy Customer

Matt was on time, contacted me he was en route. He was very professional and went over everything with me before starting. We have two floors of carpet with several pet stains and all of the stains are now gone and it …

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Donovan Taylor
Donovan Taylor

Great experience and amazing cleaning !

Response from business owner

Great to hear! Have a wonderful day

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