Reviews

Reviews2017-08-29T17:20:20-04:00

From 841 reviews
ANN MITCHELL
ANN MITCHELL

I am very happy with the carpet cleaning that I received this morning. My technician, Joseph arrive on time. He wore a mask for our protection. He did a fantastic job of cleaning my carpets and taking care of my home. He was very …

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Melissa La Belle
Melissa La Belle

Great work. Great customer service

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James Holzer
James Holzer

Excellent work.Maintains a safe work environment during the pandemic. Kudos to Joseph.

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Absolute Carpet & Tile Restoration
Absolute Carpet & Tile Restoration

Great service. Proper masking in place and very professional people.

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Robert Mayer
Robert Mayer

Allen’s did an excellent job cleaning my area rug. Looks brand new. Well done!!

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David Teague
David Teague

The technician, Joseph, did an outstanding job cleaning our carpets and area rugs. I use this company every year and they always do a great job!

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Jake Barrella
Jake Barrella

Matt was professional, and explained some of the different tools that he was using. He also offered to help me carry down some of my belongings as I was moving out. Highly recommend these guys!

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Joy Green
Joy Green

Very professional and great value. Carpets look amazing. I would definitely recommend.

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amanda pino
amanda pino

I RECEIVED REMARKABLE RESULTS FROM THIS COMPANY! I’LL BE USING AND RECOMMENDING Allen’s DRY-N-CLEAN IN THE FUTURE!

THANK YOU! I GREATLY APPRECIATE THE AMAZING JOB Joseph Jones DID!!!

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Deidra Nicole Wright
Deidra Nicole Wright

Amazing experience great service friendly and professional staff!

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Christina Moses
Christina Moses

Eric was our technician and he was absolutely outstanding! When he first arrived to our home, I told him that our recliner needed some "TLC" and I saw him cleaning it to the best of his ability. He was incredibly thorough and our carpet …

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Nakesha White
Nakesha White

I just Love Allen's Dry N Clean Carpet.. I love tech Joseph he is the greatest. I will never use any other carpet service..

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Tim Leahey
Tim Leahey

Service and quality outstanding best in the area

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JEWEL LLAMAS
JEWEL LLAMAS

This is my first time ever using this service and I was very pleased! Will definitely use them again!

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Christine Hartsfield
Christine Hartsfield

Joseph was thorough – our carpet looks amazing! We hadn’t had it cleaned since it was purchased so I wasn’t sure how it would look but knew it needed a good cleaning. Joseph was not only professional but also likeable – a pleasure to have …

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Nichole Finch
Nichole Finch

Fantastic job cleaning dingy carpets. Great to refresh carpets prior to selling home! Thanks so much!

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A M
A M

My carpets came out AMAZING! Joseph did a fantastic job from start to finish! You can clearly see a difference which is awesome. Thank you Dry N Clean!

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Michael Whalen
Michael Whalen

I’ve used several companies over the years but this local family business beats the others hands down with service and price. Highly recommend them.

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Scott King
Scott King

I had them do the family room, dining room, formal living room, and master bedroom. I am very happy with the results! I will be calling them when it is time to get the carpets cleaned again.

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Gloria Holloman
Gloria Holloman

Recieved another wonderful job on my carpet. Especially on a stubborn stain. It really look great. Reasonable professional and excellent customer service. Will be sure to use again and referr. Pleased!!!! Thanks again.

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Daisha Veal
Daisha Veal

This company was amazing. They came knocking on the door bright and early to do my living and dining room carpet. The carpet looks brand new and was able to remove all stains. Extremely affordable and highly recommended. Thank you Allen Dry…

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Response from business owner

Great to hear! Have a wonderful week! 🙂

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Joan Buckley
Joan Buckley

Allen's Dry-N-Clean are without a doubt the best carpet cleaners in this area. I have used them for years for myself and my clients and have always been happy with their work. Also used them for upholstery cleaning, it was a great job. …

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Response from business owner

Thank you Joan.

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Pat Whitaker
Pat Whitaker

Great customer service and information provided on the cleaning process on my area rugs.

Response from business owner

Thank you, have a great weekend! 🙂

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Kathleen Jones
Kathleen Jones

Matt was very professional, and did a awesome job cleaning the carpet.

Response from business owner

Thanks for the kind words about our great employee Matt! We hope you have a great weekend! 🙂

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T N
T N

Matt did an awesome job on my slate looks brand new!! These guys ROCK

Response from business owner

Thanks for the kind words! We will let our great employee Matt know 🙂 Take care!

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Karianna Isaac
Karianna Isaac

Very professional, text updates and my carpets look better than how it was when I moved in! Thanks

Response from business owner

Nice! Have a great weekend and keep us posted if you need anything 🙂

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katherine villa
katherine villa

I highly recommend Allen's Dry-N-Clean Services. Matt did an excellent job on my carpets. Thank you Allen's Dry-N-Clean for your hard work, professionalism and attention to detail!

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Dennis Oneill
Dennis Oneill

Diligent and thorough. Covid aware Great job by technician

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Jeffrey Jones
Jeffrey Jones

We requested Matt because of his reviews. He was on time and he was a great at explaining the process as well as the costs. Highly recommend the company and him.

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Maida Tipping
Maida Tipping

Excellent customer service and great results. Had dropped some balsamic vinegarette salad dressing on wall-to-wall carpeting and they were able to remove the stain 100%. Could not be happier

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Michael Copeland
Michael Copeland

Top Dawg Status. Very professional work. My mother will be proud of this, and she returns from Xmas bring.

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Thomas Gross
Thomas Gross

Solid work! Moving out and the carpets were in need of a facelift but this company came thru and practically performed CPR on my carpets and brought them back to life!

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Kristin Gillespie
Kristin Gillespie

Friendly, professional service and outstanding communication leading up to my scheduled appointment. Will definitely use again!

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Faith Washington
Faith Washington

I have using this company for the last year and they have never let me down. I know when I ask for Joseph , I am getting my money worth. My carpets always looks like new and smells fresh. I would recommend this company to anyone. Especially…

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Mel Workman
Mel Workman

I can’t even believe the difference hiring them has made! They got up stains that I was positive weren’t going to come out. I wish I had a before picture because I’m talking dark stains on our carpet that had been there for awhile. My …

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Meari Walker
Meari Walker

The gentlemen (Joseph Jones) who cleaned my carpet was so professional and courteous. Did amazing job. Very impressed. 5 stars. 10/10.

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Nadeen Frazier
Nadeen Frazier

Cleaned the grout in my kitchen and used sealant. Kitchen looks brand new!!

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Sheryl Aznar
Sheryl Aznar

Would definitely use them again. Joseph did an awesome job. No wonder "Allen's Dry n Clean" is #1. Fair pricing and right on time. Would recommend them to others.

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Jenna Taylor
Jenna Taylor

I can’t say enough good things about my experience. They were the quickest to respond to my online quote inquiry, they quoted the lowest price BY FAR, and honored that price without any attempt to upsell. My rug feels, looks, and smells …

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Mary Radziejewski
Mary Radziejewski

We had our tile cleaned and the grout color changed. They did an excellent job.

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Novia C.
Novia C.

Scheduling was extremely fast. The technician was very polite and professional. He did an awesome job cleaning my carpet. I’ll definitely be rescheduling to have my area rugs cleaned soon.

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April Davis
April Davis

The company is simply AMAZING! From the moment they picked up the phone flet like Chic-fil-A of cleaning! Thank you Joseph for being attentive to my carpet the way that you did! I highly recommend this company if you are searching for …

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A S
A S

Came on short notice for a move-in emergency

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Tony Guthrie
Tony Guthrie

Rob Allen brings 40 years of experience in the cleaning industry into your home or business.No one knows more about cleaning carpet, rugs, upholstery, or tile than he does. Trust me, you'll be glad you called Dry-N-Clean!

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Vadia Byrd
Vadia Byrd

I highly recommend Allen's Dry-N-Clean Services. They did an excellent job on my carpets. Joseph brought my stairs and hallway back to life and the stairs I know was the hardest part. My living room needed some extra care so Edwin came and …

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Beau Inskeep
Beau Inskeep

I called and was able to schedule a carpet cleaning the next day. My dog had an accident and I couldn't get the smell out. The carpet cleaner arrived on time and was very professional. He inspected the carpet, made an assessment, and …

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Ruth Wilson
Ruth Wilson

This company does an awesome job cleaning our carpets. They manage to get all the stains out of our 13 year old white carpets and they look like new. We have a dog and 2 kids so the before pictures are too dirty to share. And the carpets…

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Sarah Pope
Sarah Pope

Customer service was outstanding! From the interaction through Facebook messaging, the phone call to schedule and the tech that came out- I am very impressed with this company and will be using them from now on. My cream Berber carpet looks…

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Jeanna Sheridan
Jeanna Sheridan

It was easy to schedule an appointment to clean my carpets. Ashlei was very quick and responsive. I have very light/cream colored carpet. Based on the other 5-star reviews, I was hoping have my socks knocked off and to see the carpet look "…

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Bruce Thornton
Bruce Thornton

Technician was professional, timely and awesome job cleaning our 22 year old carpet.

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Linda Kay
Linda Kay

Joseph was excellent! He arrived on time, was friendly and polite and was able to remove some tough stains. I will definitely recommend Allen’s Dry N Clean!

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Raye Harville
Raye Harville

They were friendly, professional, and worked very hard. They even steam cleaned my car trees, which now look brand new.

Response from business owner

Thank you, Raye. Hope your Kitties are happy with their clean trees.

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James Winn
James Winn

Friendly knowledgeable service. Carpet was clean in the time frame quoted.

I will use Allen's Dry-N-Clean again.

Response from business owner

Thank you, James. Have a wonderful weekend!

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Julianne Haycox
Julianne Haycox

I found Dry-N-Clean Carpet Cleaning through a search. The reviews that I read were all very good! My call was answered immediately and the company came out the same day! I was called 30 minutes prior to let me know they were on the way. …

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Response from business owner

Great to hear! Hope you have a wonderful weekend! 🙂

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Caitlin Rahsman
Caitlin Rahsman

I was in a pinch the get the carpet cleaned before putting our house on the market. They were very accommodating and scheduled me next day! Joseph was very helpful and professional and did an Amazing job! I am extremely pleased with our …

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Response from business owner

Thanks for the kind words! We will surely pass it on to our amazing tech Joseph! 🙂

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Terry Stratton
Terry Stratton

Courteous and professional

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Crystal Meerendonk
Crystal Meerendonk

Joseph was our technician and he was fantastic – on time, courteous, respectful, and friendly! But even prior to his arrival, the companies communication was top-notch and that’s something I absolutely value. They gave a very fair estimate …

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Response from business owner

Thank you for your business!

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Cynthia Normandia
Cynthia Normandia

From the first phone call until the job was finished everyone was professional, and listened to the specifics of my job. They scheduled me quickly, they were prompt, detailed, and thorough and very informative. Matt did an awesome job on my…

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Response from business owner

Great to hear! Have a wonderful week! 🙂

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Michelle Juarez
Michelle Juarez

Matt was wonderful and thorough! Excellent customer service!

Response from business owner

Amazing! We will let him know! Have a great week! 🙂

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Zella Frederick
Zella Frederick

Great service have been using fir over 15 years. Quality of work is always excellent, always on time or earlier.

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Donna Ford
Donna Ford

great service for the price; polite and efficient

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janita smith
janita smith

We used Allen’s for the 2nd time today and they were as exceptional as they were a year ago. The technician was so professional and took great pains locating every spot left by our new puppy! Our carpets look brand new again and smell …

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Monica Flynn
Monica Flynn

I used many carpet cleaners the last few years.

All of them are Allen’s Dry -N-Clean competitors. I have never had the courtesy,

and customer service like I have had with Allen’s. Their cleaning is impeccable down to every detail including …

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Gustavo Lebron
Gustavo Lebron

Joseph was very professional. He explained everything in detail and offered great recommendations for daily carpet care. He listen very attentive to all my concerns and questions and address them in a way I was able to understand. He also …

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Timothy Heberling
Timothy Heberling

Need blood and other stains removed and it's like magically gone!

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Race Roberson
Race Roberson

We used to live in Northern Virginia and moved to Virginia Beach in June 2019. Our Carpet Cleaner in our last house recommended Allen's here in VA Beach. Allen's is amazing, in all aspects. They are on time and most often early. Their …

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Ricardo Ortiz
Ricardo Ortiz

Did a very good job. Had a few oil stains and I knew they wouldn’t come out but the technician try very hard to remove but I knew it was going to be difficult but I appreciated that he put a lot of work into it. I’ll be using them again.

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Detrice Kenney
Detrice Kenney

Joseph did an awesome job. I will definitely use them again. Very professional and they are very strict with adhering to Covid-19 guidelines.

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Daniel Freeland
Daniel Freeland

Matt arrived and was professional from point A to Z. Did a walkthrough and gave me an honest and great assessment. Diligently went through each room that needed cleaning and did an amazing job despite his obstacles. Hands down will use …

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Response from business owner

Great to hear! Have a wonderful week!

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Natalie Williams
Natalie Williams

Joe cleaned the heck out of my carpet!!! I had stains removed that were in the carpet when I moved in 3+ years ago. Joe was professional, on time (even though I wasn’t on time) and by far the BEST carpet cleaning professional I’ve dealt …

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Response from business owner

Awesome to hear about Joe removing those stubborn stains! Have a great week and thank you for your business! 🙂

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Rasilind Hall
Rasilind Hall

Awesome service!! The staff greeted me with a smile and informed me how long it would take to clean my rug.

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Phillip J. Webster
Phillip J. Webster

Came, saw, conquered in a timely fashion with outstanding quality and results.

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Brandon Turner
Brandon Turner

Great cleaning experience! The rep was very professional and explained in detail what was going on. I’ve had a few other companies do a decent job previously, but this was by far the best. Carpet looks great and smells wonderful. I’ll be …

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Tina Bingham
Tina Bingham

Really would highly recommend – Matt cleaned our upholstery last week, just very professional and did an amazing job. They look like new, could not ask for any better service.

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Stephanie Moore
Stephanie Moore

My carpets were a huge mess from my cats, and honestly, some neglect on my part. The technician Matt came on time, was courteous, friendly, and professional. He got to work and it was like magic! I now remember I actually like my carpeting(…

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Anna Shafer
Anna Shafer

Joseph was very thorough and did a great job. I thought I was going to have to replace my carpets but after the cleaning, I don’t think I need to just yet.

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Frank Sondej
Frank Sondej

Your carpet cleaning service was the best I have ever used !

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Kimberly Xenos
Kimberly Xenos

We were very pleased with our experience with Allen’s. They scheduled us in promptly and stayed in communication, sending confirmation of the appointment, let us know when they were on the way, and followed up with us after the appointment…

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Ponce Robinson
Ponce Robinson

Edwin was great, very knowledgeable and offered some excellent advice. The price was very reasonable as well. Thanks, Rob!

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David Jeffreys
David Jeffreys

Just just outstanding results! Will not call anyone else, these are my guys!

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Vincent Miller
Vincent Miller

Everything was great, to the scheduling, the communication, the work done, everything done well and done on time. Thank you!

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Kelly Vincent
Kelly Vincent

Great service! Will always use them in the future.

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Abby Lichty
Abby Lichty

Matt came an did a quote for us today. He was a complete angel. Kind to us and kind to our pets. He was quick but very thorough and walked us through the process. Every interaction with this company has been filled with kindness and …

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Sonja Lasky
Sonja Lasky

As a property manager this company is outstanding. I've never had a problem with them and will always use them and recommend them to anyone I can. What a fabulous company.

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Nicholas Cook
Nicholas Cook

Amazing, hard working and professional. I’d use them again.

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Tara Casanova Powell
Tara Casanova Powell

Great job! We have a new puppy that has just recently (finally) stopped having accidents in the house on the carpet. I made a mistake and used a groupon for another cleaning service that made my carpet smell even worse! Allen's Dry-N-Clean …

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Pat Mirani
Pat Mirani

Very professional and did a great job. Have used them before and would definitely use again. The tech wore gloves and was very attentive.

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Chris Tanner
Chris Tanner

Just had my carpets clean couldn't be happier with the results. You earned a very loyal customer. Thank You

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Laurie Chugon Isaacs
Laurie Chugon Isaacs

** 2020 UPDATE: Needed our dryer vent cleaned out since it had been waaay too long and the whole process was quick and easy! Love that they are always my go to!**

This is the second time we have used them and they did a wonderful job! We…

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Becky Patzig
Becky Patzig

Great Customer Service, Great Job, Great Price

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Kaylie Donahue
Kaylie Donahue

I would like to compliment the service performed by Edwin at my home. He was exceptional, very professional while also personable, and possessed strong expertise for all of my questions. The quality of his work has given us the impression …

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Carrie Meyers
Carrie Meyers

I had play doh stuck in the carpet and dog spots and my carpet looks brand new. Very professional and friendly. Really glad to have found such a good company.

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KAY SEXTON
KAY SEXTON

drynclean do excellent work, i had a karistan rug my dog had peed on i thought i might have to throw out,

i couldnt believe how clean it was and no odor, im using it now and sent out another rug to clean, they just cleaned my carpet on …

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Nicole Chaplain
Nicole Chaplain

This was my first time using this carpet cleaning business. I can tell you. TOP NOTCH in every single way. Edwin, the consultant and professional, was absolutely fabulous. Really enjoyed meeting him and he did a phenomenal job on cleaning …

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Jonathan Hauser
Jonathan Hauser

I am a real customer. I google-searched for a carpet cleaning service and decided to use Allen's because the website was very professionally presented. I was not disappointed. The service tech arrived on time, was very courteous and …

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Sherrie Schmidt
Sherrie Schmidt

Edwin showed up on time. Looked for any spots that would need treated. He was friendly and courteous as well as presentable. Service was affordable and the job was completed above standards.

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Nancy Iacavone
Nancy Iacavone

From the time I called to schedule my 1st ever appointment to the completion of the job Allen's Dry-N-Clean was on point. I was given an estimate over the phone and had an email confirmation just after the call & appt scheduled in less …

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Katara Smith
Katara Smith

Edwin Louis- Jeune...both workers are so gracious, kind, and informative! They are the best guys ever, and their work is fantastic! I will definitely continue to use your services!

Response from business owner

Excellent to hear the raving review! Have a wonderful weekend! 🙂

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August Schilz
August Schilz

This is a rental property and the last tenants left the carpet on the stairs and master bedroom badly stained. We were very pleasantly surprised when ALL the stains came out. We will have them in our home soon. Excellent job.

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Elizabeth Lynn
Elizabeth Lynn

We have used Allen's for upholstery, rug, and carpet cleaning several times the last few years. I really appreciate their communication and professionalism. Their rug-cleaning prices are incredibly reasonable. This past week, we had them …

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Response from business owner

Great to hear! Thank you for your business and we are happy Matt took great care of your lovely carpets. Have a great week!

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