Reviews

Reviews 2017-08-29T17:20:20+00:00

From 411 reviews
Tai Petties

This business is absolutely incredible. Arrived on time and was complete ahead of schedule. My carpets look amazing...brand new. Definitely happy with the work, will use again!

via Google
Heather Andrew

The professionalism and customer service of Allen's Dry-N-Clean Carpet Cleaning is impressive. What a relief to deal with a true professional; people who care and are committed to quality service. I will definitely use them again and will …

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via Google
Bryan Hickman

Excellent service and available for an appointment within 2 days of my phone call.

via Google
Chickie Louisa

Edwin was my carpet specialist and he did and awesome job on giving me tips on how to preserve the life of my carpet.. extremely knowledgeable and so..so..nice. The job he did on my carpets was amazing they look brand new again!! Thanks …

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via Facebook
Elizabeth Lynn

I was searching for a company that could clean a dressy velvet sofa, and after striking out at a couple other vendors, came across Allen's. From the moment I scheduled the appt, Allen's customer service was top-notch. We received a …

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Response from business owner

That is wonderful to hear! We will pass the kind words over to Matt. Thank you for using our service and if you ever run into any issues please dont hesitate to contact us or for your next cleaning. 🙂

via Google
david gammino

Excellent Service. From the 1st inquiry regarding service through the actual clean. First rate and professional. We will be using them annually

via Google
Cheri Pearsall Petraitis

Matt did a phenomenal job on our carpets and furniture. He went out of his way on the couch where the dog had almost destroyed it. Smells great now and no visible stains.

via Facebook
Shakita Branch

Carlos was the best he did everything great and he explained everything so well.. I will recommend this business to everyone that loves quality and great customer service

via Google
Shena G

Carpets look great!...Matt was personable...my only qualm was the lateness..i took an afternoon off and was told at 230 they would be late..i couldve saved some of my vacation time.

via Google
Brandon Turner

Great cleaning experience! The rep was very professional and explained in detail what was going on. I’ve had a few other companies do a decent job previously, but this was by far the best. Carpet looks great and smells wonderful. I’ll be …

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via Google
Brenda Baker

I have used many carpet cleaning companies in the past but none can compare to Dry n Clean I wish I had found them many years ago and there would be no need to ever call anyone else again. Our technician (Edwin) was extremely knowledgeable…

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via Google
Mahfuz Mohammad

Excellent job! Nice smell and very effective cleaning. Recommended.

Response from business owner

Thanks for the awesome review, Mahfuz! Call us anytime!

via Facebook
John Spatz

Truly amazing. I have used any number of carpet cleaning services over the years, from smaller operations all the way up to the giant franchises and none have come close to my experience with Allen's.

The tech showed up on time, worked …

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Response from business owner

😍😍😍😍 John! Wow thank you so much for such an amazing review!!! When we expand out to that area, we will most certainly contact you =)

via Facebook
John Spatz

Truly amazing. I have used any number of carpet cleaning services over the years, from smaller operations all the way up to the giant franchises and none have come close to my experience with Allen's.

The tech showed up on time, worked hard…

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via Google
Monica Flynn

I used many carpet cleaners the last few years.

All of them are Allen’s Dry -N-Clean competitors. I have never had the courtesy,

and customer service like I have had with Allen’s. Their cleaning is impeccable down to every detail including …

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via Google
Jamie McMahan Adler

Carpets were just cleaned after moving in. Amazing job, very nice and respectful. I would highly recommend to anyone

via Facebook
Marvin Garrett

Allen Dry N Clean went beyond our expectations on cleaning carpet that was near been torn out due to water damage! The TECHNICIAN was detailed and professional and turn my carpet into like New! I will recommend and use Allen Dry N Clean …

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Response from business owner

Thank you Marvin for the wonderful review!

via Facebook
Marvin Garrett

Excellent job plus saving two rooms of carpet damaged by flooding!

via Google
Sharon Aulet

Allen's Dry-N-Clean did a remarkable job on my carpets. The technician Edwin was courteous and took the time to explain the various treatments he was going to apply to my carpets. He exceeded my expectations.

via Google
Kelly Compton

Saw the ad on Facebook!! Decided to try it out. Loved the ease of text updates and emails with confirmation times! My carpets are beautiful!! Thanks Edwin!!! Will definitely use you again in our future!

Response from business owner

Thanks for the great review, Kelly! Let us know when we can help you again!

via Facebook
Lenard Coburn

Received the best service!!! Exceptional quality of work and customer service. Robert was friendly, professional, and on time – his price was amazing!!!

via Google
Deborah M. Williams

I Have been using Dry N Clean for years. They have never disappointed me. I recommend their service to tenants and owners all the time. In addition to getting all of the stains and spots out of carpet’s, They don’t saturate the carpets with…

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Response from business owner

😍😍

via Facebook
Amy Bradford Grogan

I have been using Dry N Clean for a while now, but last time I cheaped out and got a Groupon deal. Well you get what you pay for. They came on time, were very courteous, didn't leave a mess, and now our carpets look brand new. They …

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Response from business owner

😍 thank you Amy!

via Facebook
Scott Merri Abernethy

Had seven rooms cleaned in under 2 hours! Matt,the technician, got out two spots (shoe polish and candle wax!) I thought would never come out! The drying time was close to three hours,but watching the process, this is steam extraction and I…

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via Google
Michael Flaig

Rob was on time and very friendly and professional. He texted ahead to let me know he was on the way and I received invoice and completion emails when he was done. The carpet was extremely clean, and he gave me a discount for a pet …

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Response from business owner

Thank you for using our company! Have a great week!

via Google
Nadeen Meikle-Frazier

I have been using Dry N Clean for the last 20 years they always offer exceptional cleaning service. Every year I think my carpet has had it and it's time to remove them and replace it but after they come and do their work it looks brand new…

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via Facebook
Bethany Moreno

Thank you so much Edwin. Our carpets look so great!!! Our carpets were so stained and now look absolutely brand new. Thank you for the tips for our little troublemaker as well :). We'll definitely sticking with dry n clean.

via Facebook
Allyson and Kyle Gahan

I was very satisfied with the quality, customer service and professionalism of the entire staff. You get what you pay for and, after dealing with a lot of cleaners that bait and switch, this company is well worth the money!

via Google
Linda Kay

MATT did an excellent job cleaning my white couch and chair. He went way and above! He called ahead and arrived on time. I would highly recommend Allen’s Dry-N-Clean!

via Google
sparkle watkins

Awesome job every time! Reasonable prices.

via Google
Miltina LadyTee Williams

I saw the ad on FB so I decided to give them a try! I loved how email was sent to confirm appointment and a pic of the representative coming to my home was attached. Matt texted when on his way and was Very polite!!! I was very impressed …

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Response from business owner

Thanks for the awesome review, Miltina!

via Facebook
Trish Newell

My carpets look amazing!!! Edwin is the best!!!! He is definitely a perfectionist and doesn't leave until every spot is up!!! Highly recommend to anyone especially those with pets!!!

via Facebook
j

Matt showed up at 8am and super timely as promised! Carpet looks awesome, smells wonderful and the experience was a breeze!

via Google
Jean Dilday

I have used this family-owned business for many years. They are courteous, efficient, knowledgeable and reliable.

via Google
Greg Allen

Rob Allen is an industry leader, who puts perfection into his craft. He not only does amazing work, but has given selflessly to the industry, helping other cleaning professionals become the best in their markets. You will serve yourself …

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via Facebook
Denise A

The best carpet cleaning experience I have ever had. Very friendly company. This company truly understands real carpet cleaning. Prices are high but definitely money well spent. If you want the best carpet cleaning service in Hampton roads …

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via Google
Heather Mains

Absolutely fantastic service !! Quality work and professional technicians ! Matt Nichols made my carpets look better then I even imagined !! High traffic areas, slim & pet stains all gone !

Response from business owner

Thanks so much for your business, Heather!!

via Facebook
Sharon Gares

Great Company, on time and very professional. They did a great job, enjoyed meeting Edwin, he explained everything to me and was even discussing the safety of the tile after he did the cleaning. Would definitely use them again.

via Facebook
Carmen Mitchell

We just had our carpet and bathroom floor tile cleaned. I am so pleased that we found Dry-N-Clean! Edwin was a pleasure to work with. He was prompt, friendly and did a fantastic job all the way around. Our bath floor tile looks like new…

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via Facebook
M T

I contacted five other companies and this one had the most upfront pricing. The technician, Edwin, was on time and very professional. Would highly recommend this company.

via Google
Sharon Gares

Edwin was amazing and very professional. The company was recommended by the realtor and I can understand why they use this company. So glad that I used them.

Response from business owner

Wonderful to hear! We will pass the comments over to Edwin today. If you have any concerns or issues with the cleaning in the next couple weeks, please dont hesitate and call us right away. We will take care of ya! Have a great week! 🙂

via Google
Chris Shannon

Edwin did an excellent job on our carpets! He was very meticulous in removing stubborn stains that prior companies couldn't remove. Very friendly and knowledgeable. Will definitely request Edwin again for our carpet needs.

via Google
Deb Lodato

They do an outstanding job!! I had a difficult stain that returned and they came back and it is gone has not returned.Excellent company which I highly recommend!

Response from business owner

Thanks so much, Deb!!!!

via Facebook
Antonina McAvoy

My family moved to the area recently and purchased a new home. The carpet in the bedrooms was new but looked worn, so we made an appointment with Allen's Dry-N-Clean. The representative showed up on time and was very courteous and …

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via Google
Conya Livelovelaugh Hayes

Matt was awesome! Thank you so much I'll definitely be calling you again when it's time for my home to get done.. very nice courteous and gets the job done

via Facebook
Zenobia Bostic

Today! Robert came out to my house to clean my 3 bdrm, hallway, and the stairs. Which I was so excited looking at the carpet come clean and the pet urine smell gone. I am a happy customer and I will definitely be calling "Dry N Clean Carpet…

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via Google
Ann Cazares

Very responsive, collaborative and professional.

Response from business owner

Thank you for using our service! Have a wonderful weekend and let us know when you need a refill on the spotter 🙂

via Google
C Molen

Had master bedroom and living room rug cleaned. Treated for pet stains and an overall clean. Went with Allen's because of the online reviews and am glad I did. Edwin was prompt and professional. My regular vacuum had broken so had not been …

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via Google
A B

Avon did an amazing job repairing our carpet. Our dog's collar snagged a thread of carpet and pulled it. Avon was able to power stretch the carpet and take a piece from under the baseboards to repair it. He did such a great job that you …

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via Google
SandI Granger

Great service! Have used them for years!

via Google
Nancy Ware Voss

Thank you Edwin and Dry-N-Clean! Our carpets look like new after your cleaning! I appreciated the text messages that kept me informed on your arrival time! We look forward to using your service again and highly recommend your company!

via Facebook
Kathy Damon

Having read the positive reviews and decided to give Allen's a try, I was still cautious about how my 30 year-old carpets would turn out. I couldn't be happier or more surprised! Had just the high-traffic areas on the carpet and the arms …

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Response from business owner

Thanks for the great review, Kathy!

via Facebook
Kathleen Damon

Having read the positive reviews and decided to give Allen's a try, I was still cautious about how my 30 year-old carpets would turn out. I couldn't be happier or more surprised! Had just the high-traffic areas on the carpet and the arms of…

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via Google
Michelle Austin Dunham

Edwin is the best! He's always prompt, super professional and extremely thorough (which I greatly appreciate as we have pets). Since moving to the area we have tried other carpet cleaning companies and have always ended up feeling that we …

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via Facebook
Steve Stagg

If you want good work, you pay for it.

via Google
Erin Wilson

We have had Dry N Clean clean our condo three years in a row now, and I am always happy with the result! The carpets are fresh and clean, and I love the bottle of carpet cleaner we get each time as well, it's amazing at removing stains in …

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via Google
Linda Bell Ahladas

I love the professionalism and the quality of their workmanship.

Response from business owner

😍

via Facebook
Tammy Frank Kabalan

Great job on my time and grout! Looks like new. Professional and timely job. I woulld highly recommend this company.

via Facebook
Allyse Harris

I couldn't be happier with my choice to have this company come and clean my carpets. They put new life into these carpets! I wish I had taken a better before picture, because they really look like different carpets now. When I moved into …

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via Google
Shraddha Shah

Edwin is the best

He did good job.

via Google
Mark Iboji Kolodziej

A definite 5-star experience. Our tech, Mike, was extremely professional and was willing to work with us every step of the way. We had some extremely particular requests that we were not able to find help with using any other company in the…

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Response from business owner

Thanks for the review, also the tech who cleaned your property his name is Matt not Mike 🙂 We will let him know that you were pleased with the job and thank you so much for your business! 🙂 Have a great week!

via Facebook
Mark Kolodziej

A definite 5-star experience. Our tech, Mike, was extremely professional and was willing to work with us every step of the way. We had some extremely particular requests that we were not able to find help with using any other company in the…

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via Google
Pam Spears

Great service at a great price. I love the results. I will be using them again.

via Facebook
Pam Spears

What a great service at a reasonable price. I'm very happy and will be calling on them again.

via Google
Tidewater Sew-Vac

I got started here at Tidewater Sew Vac in the early 80's and Rob was my boss. He instilled even back then the importance of doing a good and detailed job on everything we did. Years latter I had a flea problem at my house and Rob's brother…

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via Google
Victoria Williams

professional service and great customer service.

via Google
Deirdre Cooke

Neat, thorough and did a fantastic job. This is my go to carpet cleaner.

via Google
Julie Murff

Extremely professional and A+ quality both times we used Allen's Dry-N-Clean!

via Google
Allan millner

The gentleman kept me informed as to when he would be there. He was able to answer all of my questions with detailed explanations. He was very courteous and neat clean and organized. I will continue to use your service. Thanks very much.

via Google
Charles Pramawat

I'm fixing up a home and didn't want to spring for new carpet. Matt did such a tremendous job restoring the old carpet! To be clear, this carpet looked matted down, dirty and stain ridden. I can see why so many folks use them over and over…

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via Google
Gloria Holloman

Rob did a wonderful job on my carpet. It really look great. Reasonable professional and excellent customer service. Will be sure to use again and referr. Pleased!!!!

via Google
Johnise Nuttycombe

Great service and easy to schedule! Strongly recommend to business owners with carpet and chairs in need of cleaning!

via Google
Claire B

The grout cleaning seemed pricey until I saw that it was like having a new floor, amazing

via Google
Joan Buckley

Best carpet cleaning in Hampton Roads, would not let anyone else clean my carpets.

via Google
Phillip Titterton

Edwin did an excellent job. The carpets in the entire house came up really clean (after 3 years) and his attention to detail was impressive.

via Google
Tara V

I've been using Allen's Dry-N-Clean for years and they have always done a great job!

via Google
Tonika Skoien

Great selection and staff knew their stuff and was helpful.

via Facebook
Michael Leonard

My go to carpet cleaners. I recommend them to all my clients and friends. Thanks to my dog, I have them on speed dial.

via Google
Pam Burritt

Thoroughly impressed and will never use another company again. I have already left another more detailed post above. Thanks Dry-n-Clean and I'd give you more stars if I could. Edwin was our carpet professional and he was amazing. I will …

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via Facebook
Hope Neikirk

Prompt and thorough service. Evidence of animal spots were discovered with the use of a black light an those areas got extra attention. My daughter and her husband were able to move into a new home with sanitized an deodorized carpets! They…

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Response from business owner

Wonderful news! If you have any issues or spots reappearing please let us know and we will gladly come out and re-treat any stains for you 🙂 Have a great day!

via Google
Myra Mansell

Edwin the technician did an excellent job on my carpet areas. For the first time I can say I didn't waste money on these cleaning companies who will promise the moon only to leave your home with no noticeable difference to the cleanliness …

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via Facebook
Cheryl Johnston Weber

We were recommended to them from a friend. They did a great job! We had our tile and grout done throughout our house. Very nice job, and outstanding personnel !!

via Facebook
brannon simpson

Got an appointment with a few days, showed up on time, did great work, very kind to my family. Can't ask for much more

via Google
Annie Marie Ray

My second time using this company to clean my carpets and once again they did amazing.

Thanks Matt for being so professional and kind.

I know I can trust this company to do a great job. �

via Facebook
Donna T Ryan

This is my second time using Dry-N-Clean and I will continue to use them. The staff are very professional and see to you being pleased with the job. I cant speak highly enough. I understand that they are in the process of being able to …

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via Facebook
Elizabeth Cummings

Great Job! Thank You!! I will use Dry-N-Clean Again!! Recommended!

via Facebook
Sherry Maser

Our office carpets were looking pretty dirty so I called Dry-N-Clean Carpet Cleaning. They had already done a phenomenal job cleaning carpet and tile at one of our other locations. The office staff was extremely professional. They sent …

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Response from business owner

Thank you for using our company and the thoughtful words!

via Facebook
Raul Munet

Great service! Edwin was very professional and knew his stuff. I will definitely be calling Dry-N-Clean for all my carpet cleaning needs!!!! Thanks!

Response from business owner

Thank you, we will be passing along this to Edwin! 🙂

via Facebook
Kristin Shockley

Edwin was great. We have a bright white carpet and he was able to get it all cleaned up for us. Thank you!

via Google
Rashawn McCune

Can I just say that I will definitely be recommending this Company to anyone I know that will NEED services. I called at 8:30am to make an appointment not realizing that they opened at 9am. I sent them a message to have someone call back …

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via Facebook
Evon Grant

We have been using Allen's Dry and clean for over 10 years. I cannot say enough about the professional perfection and courteous attitudes. Mr. Robert and the crew exemplify customer service and satisfaction. Our carpet is always left …

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via Google
Micah Duggins-Warf

Our technician showed up in the time frame they gave us, did a thorough walkthrough to make sure he knew exactly what we wanted cleaned, and then worked quickly and efficiently, doing a great job in the process! Carpets look great, and the …

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via Google
Deborah D. Hill

Edwin did an awesome job on the bedrooms and hall, as he did the last time with the den, living and dinning room. I am so thankful Edwin was recommended to us. My carpets has not looked that great in years. I am sold on Dry-N- Clean!

via Google
Howard Holley

Courteous and professional. Arrived on time. Carpets look great.

Response from business owner

Thanks for using our company!

via Google
Nick Merklin

Allen's work is amazing! They were prompt, friendly, and provided excellent service for my move out. Edwin was easy to talk to and made the cleaning as easy as possible! I highly recommend this company and urge you to ask for Edwin! Thanks!

via Google
Katie Zuppke

Kory did an amazing job. He was quick and very thorough. I have a ton of pets and my carpets were a wreck. Now they're like new. I would definitely recommend this company!!

via Facebook
Aylin Nardiran

Always excellent service! Very professional and came to my revue for bad pet stains immediately.

Best carpet cleaning service out there!

via Google
Helen Harper

Just had carpet cleaning performed by Edwin Louis-Jeune and he did a FANTASTIC job! So friendly- so professional. He is the reason I will ONLY use DrynClean. Great company!!!!!!

via Facebook
Kate Swigart

Great experience all around. Calling in to schedule an appointment was easy and the girl on the phone was friendly and upbeat. The tech who came out to our house was very courteous and understood we were limited by budget and did the most …

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via Google
Debbie Sheehan

I had my grout cleaned and was very pleased by the work. Great employee also.

via Facebook