Reviews

Reviews2017-08-29T17:20:20-04:00

From 600 reviews
Sean B

Great service awesome job cleaning cpt

via Google
Victor Gonzalez

On time, courteous, and most importantly, great work and service. Edwin was outstanding. You get what you pay for. Would absolutely recommend and use them again.

Response from business owner

Great to hear! We will pass along the great review to Edwin! 🙂 Have a great weekend!

via Google
Sam Reed

Best carpet cleaning experience ever! Eric did a phenomenal job, was on time, mlm professional, and was able to make the carpets look brand new, even with some staining that I thought had ruined them for good. I couldn't recommend Eric and …

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Response from business owner

Excellent to hear! Thank you and we hope you have a great weekend!

via Google
rodney karo

The service was amazing! The attention to detail that Edwin provided was great! Will be using again!

via Google
William Velez

Allen’s Dry-N-Clean will be my go to company for future cleanings of my rental. Very friendly, nice people. Did a great job all around the house and they left it smelling great. Their repair technician also did a great job stretching out my…

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via Google
Kellye Crosier

Great job cleaning carpets and just like most cleaners I’ve worked with. Cost was reasonable. Estimate to clean wood floors was extremely high and double my carpet expense. Less wood flooring to clean than carpet so did not secure …

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via Google
Mark Anderson

Great service and carpets look great. We have five kids, so the carpets looked rough!

via Google
Gustavo López

Very professional and excellent service. Micah did an amazing job on my living room carpet. They were so dirty and had a lot of dirt/stains. After he was done it looked 10 shades lighter and no stains. Would totally recommend them and will …

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via Google
Bryan Neal

Came out and did a good job. Some pet stains still remained. They did not give me the line “it’s in the pad it won’t come out”. They actually came out and retreated the whole room.

via Google
Linda Keppler

I needed my carpets cleaned quickly and in a short amount of time. Matt arrived on time, finished quickly and the results were amazing. I will definitely use them again!

via Google
Ron Howard

Just had a set of stairs cleaned

All went well but there is a minimum of $99.00 to come out so that’s what I paid

Not sure if it was a good price or not

Very nice person that did it and no mess

via Google
Ronnie Boone

The stretch tech was ill but they managed (with a substitute) to get both carpet stretching and cleaning done the scheduled day. Very professional and courteous. Drying time was longer than they said it would be – a lot. But it was a good …

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via Google
Dottie Hawkins

Edwin was very professional and did an excellent Job on my carpets.

via Google
Londay Leggey

I had my carpets cleaned today and just WOW is all I can say. Edwin did a great job!! He was also very personable and knowledgeable. Yeah, Dry-n-Clean may be a little bit more expensive than others but you truly get what you pay for!! No …

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via Google
Hayley M

Hi there!

Today was my first service with you and I was very pleased with your

technicians service, timeliness, and the cleaning that was done inside my

home.

Yashar

They did a great job cleaning our shower and bathrooms tile & grout. They are very professional and do a great job. Will definitely be using them again!

via Google
Susan Hirschbiel

Thank you Allen's DryNClean. Matt was so polite and the carpets look amazing!

via Google
Beth Davis

These guys were the best carpet/furniture cleaner is I’ve ever dealt with in my 53 years. Professional courteous reliable and extremely thorough. He showed up same day and we’re just simply fantastic!

via Google
Luke Cowley

Professional and dedicated service. Thank you.

via Google
Jennifer Smith

Robert was very professional and thorough. I’d recommend this company to anyone.

via Google
Carol Gallagher

Everything about this company is excellent! It was easy to schedule an appointment and receive a very fair price. Charles texted me to let me know he was enroute, and he was right on time. My three old carpets had so many old pet stains I …

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mei lan chao

Very nice and very considerate people, both in the office and doing the cleaning itself. The work was done efficiently and well, and the price was Great.

via Google
Julie Robinson

The tech did a great job getting out the stains in our business carpet.

via Google
Cherie Walton

Very nice and very considerate people, both in the office and doing the cleaning itself. The work was done efficiently and well, and the price was fine.

via Google
Audrey Renn

Great service! My Rug was very clean and I'll use them again!

via Google
Franklin Goodman

Great job done! A little pricey but overall great job and now our couch looks brand new and our rug. Matt did a heck of a job!

Response from business owner

Great to hear! Have a wonderful weekend!

via Google
Celeste Dworshak

Next time , I would like to have Mr Edwin again , my Carpet was so nice and beautiful after he was done cleaning it, he did a really good job, we appreciate you guys for coming out and fitting us in to the scadual , thank you Edwin.

via Google
Jesse Swaringen

I would recommend Allen's dry and clean carpet cleaning service to everyone! Charlie, the technician, arrived right on time and after just a few minutes, he reassured me that my carpet stains would be no problem. I felt skeptical, but come …

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via Google
Debra Defoor

Finally, a carpet cleaner I can count on. Why?

1. It was easy to book my appointment, and they sent text and email reminders.

2. Prices are reasonable, and they make sure you get any available discounts.

3. Edwin Louis-June was the service …

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via Google
Kristal Schirmer

We had Dry-N-Clean Carpet cleaning clean our carpets today for the second time in a year (they did our move-out cleaning in our apartment last July and today in our new home.). We had the pleasure of working with Edwin both last year and …

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via Google
Lauren Welch

I was very impressed with the service. Matt was knowledgeable and took his time through the consult at the beginning. He didn't try to push anything extra but rather just made extra services known. Our carpets look great again (we have a …

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via Google
Gregory Crosby

Excellent service, professional staff, and a fair price. I would definitely use Allen's Dry-N-Clean again and would recommend them to anyone in the area.

Response from business owner

Great to hear! Have a wonderful Spring!

via Google
Holly Forester

Matt arrived as scheduled and was super friendly and courteous. He accommodated our requests to clean certain areas in order and did a thorough job. He pre-treated as necessary and now the carpets look new again! I will definitely request …

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via Google
peggy shaeffer

Excellent service – totally professional, timely, and one would never know that there was an issue! Thanks, Matt!

via Google
Gerald Currie

I've been a customer for over 10 years with 14 year old carpet. Excellent service. The technician took time out to remove old pet stains. To prolong the life of your carpet, I highly recommend it.

via Google
Edward Y

I would recommend your business.  Matt was very thorough and professional – an excellent representative.

Bob Lehman

On time. Respectful. Really know their stuff. I was very happy with the results. Would use again

Response from business owner

Great to hear! Have a wonderful weekend!

via Google
Carmen Childress

Excellent service and great communication about time of arrival and who would be doing the job.

via Google
Arie Robbins

I wish I knew the mans name that came and cleaned the carpets at the business I work at. He was very nice and did such an amazing job! He showed up exactly when I was told he would. All the stains are completely gone and it smells fantastic…

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via Google
Maria Griffin

Carpets look great and Eric was wonderful! I would highly recommend this company.

via Google
Amber Bigger

Edwin was very knowledgeable and personable. I learned new things about proper carpet care and the carpet turned out amazing!!!

via Google
Kathleen Cullen

I am extremely pleased with the service. They were on time, quick and efficient and did a great job!

via Google
Sharon Barros

Was here when they said and did a fantastic job too, I was very happy with it too! Thanx so much!

via Google
Erica Edmonston

Allen's Dry-N-Clean exceeded my expectations! Edwin was prompt, friendly, and did an excellent job. He was very knowledgeable about his work and I would definitely call them again and request him!

via Google
Deborah Nevitt

The carpets look great! The tile was also cleaned and where it was cleaned looked great but...the washer and dryer didn't get moved and there was cleaning residue all over the area not cleaned . So...I had to wash the floor I paid to get …

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via Google
Virginia Hubbard

They were recommended by the company that stretched my carpet and I was very impressed with what a great job they did. They came in and quickly walked through, assessed the carpet and went through pricing. They then got to work and did a …

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via Google
Petrina Coleman

By far the best professional carpet cleaning I've experienced in Hampton Roads! My son spilled red wax warmer on the carpet and they were able to get it out completely! Mind you he spilled it back in October too.

via Google
Julie Barnette

I recently had my soiled white sofas professionally cleaned by Allen’s DrynClean after they cleaned 2 of my throw rugs. Matt was very friendly and professional and did an outstanding job I couldn’t be more pleased and will certainly use …

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via Google
Kristi Ann Dunlap

Great experience! Rob came out to handle a tough turmeric coffee stain and easily handled my problem. And, they were able to schedule service quickly! Very knowledgeable. Next time, I won't attempt to clean it myself–I'll call them first!

via Google
Stephanie Limon

Excellent service! I had recently had a different company clean the carpets at my office. I planned on using them, but after reading google reviews about Allen’s I decided to get a quote. From the moment Matt showed up, started taking …

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via Google
Sonya Smith

I’m super pleased with the way my carpets turned out. Matt was extremely professional and explained the process thoroughly. I will definitely be using Allen’s Dry N Clean again!!

via Google
janita smith

Exceptional job cleaning our carpets. Matt was extremely thorough and spent a great deal of time finding each spot to treat. Not only did he get out our new stains, he got old dirt that had been there for years! I couldn’t be happier and it…

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via Google
Robert Jones

They guy that came to my house was very professional and seemed very honest. I would and will recommend this company and especial the guy that came to my house.

via Google
Carol Eskin

The man who did the work was very nice and did a beautiful job. The carpets looked like new when he was finished. We are renters but we really appreciated his work and his demeaner....We would recommend this company very much.

via Google
Jody Caputi

This was my first time using them. They use a special light to show hidden dirty spots which I thought was neat. My carpet was pretty dirty but now the carpets look great and the price is fair! My cleaner, Edwin, was very friendly with a …

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via Google
Renee Rudolph

Matt was friendly and professional. All of the communication I received from the company was great. My tile floors came out looking brand new. I'm very satisfied.

via Google
Jamy Cassidy

Great service – on time, thorough, personable serviceman. Dried quickly (within 2 hours in most spots) and looks beautiful!

via Google
Mary Dixon

This company cannot be beat when it comes to communication, promptness and honestly just an amazing job with whatever it is you're hiring them out to do. Really great experience and I will certainly only be calling them for my carpet …

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Response from business owner

Great to hear! 🙂 Wish you the best!

via Google
Dottie Ellen

I will never use another carpet cleaning company because Dry-n-Clean is the best I have ever used. I call Edwin my "magic man" because I have pets and he makes my carpets look like new.

via Google
Gina Gremminger

I have been using this service for years. They are reliable and do a fabulous job! I trust them in my home to take great care of my carpet, furniture and surrounding properties. Everyone who has ever come to our home has been exceptionally …

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via Google
Michelle C

Arrived on time, friendly and very knowledgeable! They did a very thorough job and expressed a desire for us to be 100% satisfied...which we are! We will definately use them again.

via Google
Kr LO

Mr. Edwin did a great job! I would definitely recommend them to everyone. My Wife could tell the house was cleaner before stepping through the front door!! And, her visual inspection was just as pleasing.

via Google
chanel mason

Matt Nichols was great. Very professional and friendly. Also very knowledgeable which was awesome. Did and amazing job as well!

via Google
Bitsy Goldmeier

Matt arrived on time, performed the work in the time estimated, and cleaned the carpets and upholstery so that they looked like new! He was nice, neat in appearance and treated us and our home with respect. You can't ask for more than that …

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via Google
Jon Dunn

Good Day Allen,

I felt the need to write an email letting you know Edwin was great and did a fantastic job. Edwin is very personable and we need more people like him in the workplace. I will request his service next time we have our carpets…

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via Google
Cinde Beacham

My carpet looks fantastic! I've tried other major carpet cleaning companies in the past and wasn't impressed. So I decided to try dry n clean. So glad I did. Edwin was awesome, friendly and really worked so hard to make our old carpet look …

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via Google
Chuck Butler

I have used them twice now and every time they do an awesome job. It smells amazing and they are very professional with their work. I’ve recommended them to my parents and many others. I will use them in the future for sure!

Response from business owner

Thank you! Have a wonderful week! 🙂

via Google
madison godsey

We just purchased a boat with some carpet stains that I thought would not come out. I called Dry-N- clean and we had some issues with the appointment, the owner called me directly and offered to do the job on the house for the mix up. …

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via Google
Leah Fox

My husband and I recently moved into our first home. Upon moving in, the carpets were in need of a deep clean as the previous owners had both a dog and a cat. After looking around at several carpet cleaning company’s we stumbled upon Dry-N-…

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via Google
Gloria H

Excellent service. Professional and friendly staff. Great results. Satisfied and will recommend Allen-dry-n-clean. Great job!!!!

Olamide Osude

I had Carlos come out today,and the service provide was absolutely phenomenal. Carpets look great, and the wife is no longer thinking of having them replaced so i am a happy camper as well. the cost to get it all done was well within reason…

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via Google
Joyce B

Edwin was outstanding! He clearly enjoys his job. It was a real pleasure for him to clean our carpet. He is funny, very personable and made our carpet look like new! We’re moving and we hope we’ll be lucky enough to find someone as …

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Linda Skrip

My carpets were just cleaned and I'm very pleased. Robert and staff were professional and diligent. Robert was very detailed when explaining the process. We have a dog and additional treatment was done to get stains out. If you want your …

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via Google
Christopher White

The service you get from Allen's is unlike any other company. Not only did I receive a text prior to Matt showing up, he was on time! The service Matt provided is second to none. I have found my carpet cleaners for life! My carpet looks …

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via Google
Tammy Jennison

Carlos arrived shorty after he texted me and on time. He came in and advised what he was going to do to tackle the areas in need on my carpet. He was very nice and answered all the questions I had. The carpet turned out fantastic and I …

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via Google
John Alleva

Edwin the technician arrived on time. Was professional,clean and thorough. He did a great job communicating with me and provided a detailed description of each task he performed. I would use them again. Great set for a great price

via Google
Michael Otero

At first I thought the price was a little high. The end result instantly changed my mind. I have used multiple other cleaners and my carpets always came out looking mediocre at best. These guys had my carpets looking brand new and were …

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via Google
Michelle Jackson Parker

Outstanding service and my carpets look and smell brand new again. HIGHLY RECOMMEND!

via Facebook
Kevin Bowen

This was my first time using dry-n-clean and I will definitely be using them for any future cleaning needs. Matt showed up on time and got out stains I was sure would be there till I replaced the carpet. Thanks for the awesome job!!

via Facebook
Virginia Ostiguy

Carlos arrived promptly after receiving a text he was on the way. He communicated very well with his plan of attack on the stains my dog had left on my carpet . I was full of questions and he answered them all after listening to me. The key…

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via Google
Sean Casey

Matt did a great job and was very thorough on the carpets. Looks and smells great

via Facebook
Marion Anderson Sheasby

We were so thankful they were able to fit us in the next day. There was a bad pet smell/urine from the owners of our rental. Carlos Floyd was truly amazing and so helpful. He did everything he could to get the smell out and treat the pet …

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via Facebook
Alaina Bezold

My area rug looks so vibrant and the sofas are like new. It’s amazing how thorough the tech was.

Response from business owner

Thanks for the awesome review!

via Facebook
Lindsey Merlot McCarty

I have used this company over and over. They never disappoint!! Great customer service!

via Facebook
Denise Wiggins

Carlos, did an outstanding job today. I am so pleased with the look and feel of my carpet. He educated me on how to spot clean stains and he was very friendly , down to earth and polite. Carlos , thank you for such a pleasant and …

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via Facebook
Becstar Gilmore

Clean, knowledgeable about cleaning stains, efficient, polite people, but expensive.

via Facebook
Marc Hopkin

Thank you to Matt, polite, timely and very knowledgeable, he did a brilliant job. Made my carpets look like new. Also want to thank Mary for willingly accommodating my change in plans and following through with everything promised. It was a…

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via Google
Bill Powell

After being recommended by our Granddaughter we decided to try Allen's service. What a good decision that was; Edwin Louis-Junue restored our rugs to the point that they looked new. There had been many stains and soiled areas,which were …

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via Facebook
Sheila Faulk

I have been using them for years. Very professional and they due an amazing

Job every time ! Always on time and so polite !

via Facebook
Holly Martin

I'm absolutely in love. I had spilled bright pink nail polish on my white carpet,I tried everything in the house and what Google suggested,nothing was working. I called this company and the lady that answered was able to get in contact with…

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via Google
Jesse Minton

Rob allen"s Dry N Clean has the right technicians,the right equipment and the right chemistry you won"t be disappointed guaranteed.

This family owned and operated business is a templet for all in the industry to follow. Thank you Rob Allen …

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Val Watkins

A friend recommendation Dry-N-Clean years ago to us and I love them. We have a house full of carpet with two large dogs and many high traffic areas that need to be cleaned often. This last time I had them clean the furniture as well and the…

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Response from business owner

Thank YOU Val!!!

via Facebook
Sherry Carpenter

This was my first time to use Dry-N-Clean and I couldn't be happier with how my carpet looked after cleaning. I will totally be using Dry-N-Clean again.

Response from business owner

Thanks so much for the awesome review Sherry!

via Facebook
Chickie Louisa

Edwin was my carpet specialist and he did and awesome job on giving me tips on how to preserve the life of my carpet.. extremely knowledgeable and so..so..nice. The job he did on my carpets was amazing they look brand new again!! Thanks …

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via Facebook
Elizabeth Lynn

I was searching for a company that could clean a dressy velvet sofa, and after striking out at a couple other vendors, came across Allen's. From the moment I scheduled the appt, Allen's customer service was top-notch. We received a …

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Response from business owner

That is wonderful to hear! We will pass the kind words over to Matt. Thank you for using our service and if you ever run into any issues please dont hesitate to contact us or for your next cleaning. 🙂

via Google
Cheri Pearsall Petraitis

Matt did a phenomenal job on our carpets and furniture. He went out of his way on the couch where the dog had almost destroyed it. Smells great now and no visible stains.

via Facebook
Brandon Turner

Great cleaning experience! The rep was very professional and explained in detail what was going on. I’ve had a few other companies do a decent job previously, but this was by far the best. Carpet looks great and smells wonderful. I’ll be …

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via Google
Mahfuz Mohammad

Excellent job! Nice smell and very effective cleaning. Recommended.

Response from business owner

Thanks for the awesome review, Mahfuz! Call us anytime!

via Facebook
John Spatz

Truly amazing. I have used any number of carpet cleaning services over the years, from smaller operations all the way up to the giant franchises and none have come close to my experience with Allen's.

The tech showed up on time, worked …

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Response from business owner

😍😍😍😍 John! Wow thank you so much for such an amazing review!!! When we expand out to that area, we will most certainly contact you =)

via Facebook
Jamie McMahan Adler

Carpets were just cleaned after moving in. Amazing job, very nice and respectful. I would highly recommend to anyone

via Facebook