Reviews

Reviews 2017-08-29T17:20:20+00:00

From 464 reviews
Cat Wigfall

Allen's scheduled my carpet cleaning promptly and worked with us past some payment hiccups on our part. They were accommodating and reasonably priced. I will definitely be utilizing their services again.

Response from business owner

Thank you for the feed back! Have a wonderful week, let us know how else we can help or if any other issues arise we would be glad to resolve them swiftly. 🙂

via Google
Gloria H

Excellent service. Professional and friendly staff. Great results. Satisfied and will recommend Allen-dry-n-clean. Great job!!!!

Rick S

Our carpets look like new and the furniture is also very clean. The service was excellent.

via Google
E. S-Brin

Great! job, onetime to appointment, quoted a price, but it was lower than expected. i will use them again.

via Google
Christopher J

Carlos was great! Service was amazing and the cleaning exceeded my expectations! My wife was sure we'd have to replace the carpet in our son's room but after Carlos cleaned it, it looks brand new! Same with the room over the garage.

via Google
Ola O

I had Carlos come out today,and the service provide was absolutely phenomenal. Carpets look great, and the wife is no longer thinking of having them replaced so i am a happy camper as well. the cost to get it all done was well within reason…

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via Google
Kimberly Young

I must say I lam very impressed with Allen's Dry N Clean. Matt was punctual, polite, and he did an excellent service to my carpet. This is the first time I have used this company and will be using them in the future.

via Google
Robyn Queenan

Very professional and detailed. Great job in cleaning stains out of our carpet.

via Google
Joyce B

Edwin was outstanding! He clearly enjoys his job. It was a real pleasure for him to clean our carpet. He is funny, very personable and made our carpet look like new! We’re moving and we hope we’ll be lucky enough to find someone as …

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Ramsey T

Good work,.... good men......EXCELLENT results!! Brian & Robert were professionals and made me feel confident in their work. If you're looking to TRULY clean your carpet, you will choose this company....HANDS DOWN. #my2pennies

via Google
Brian Neal

Tried the rest, this is the best in the area.

via Google
Linda S

My carpets were just cleaned and I'm very pleased. Robert and staff were professional and diligent. Robert was very detailed when explaining the process. We have a dog and additional treatment was done to get stains out. If you want your …

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via Google
Ryan H

They did an awesome job

via Google
Chris W

The service you get from Allen's is unlike any other company. Not only did I receive a text prior to Matt showing up, he was on time! The service Matt provided is second to none. I have found my carpet cleaners for life! My carpet looks …

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via Google
Tammy J

Carlos arrived shorty after he texted me and on time. He came in and advised what he was going to do to tackle the areas in need on my carpet. He was very nice and answered all the questions I had. The carpet turned out fantastic and I …

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via Google
John A

Edwin the technician arrived on time. Was professional,clean and thorough. He did a great job communicating with me and provided a detailed description of each task he performed. I would use them again. Great set for a great price

via Google
Alisha Funk

Edwin went above and beyond for us ! Excellent customer care, amazing results and reasonable prices! I would highly recommend them !!!

via Google
Michael O

At first I thought the price was a little high. The end result instantly changed my mind. I have used multiple other cleaners and my carpets always came out looking mediocre at best. These guys had my carpets looking brand new and were …

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via Google
Michelle P

Outstanding service and my carpets look and smell brand new again. HIGHLY RECOMMEND

via Google
Michelle P

Outstanding service and my carpets look and smell brand new again. HIGHLY RECOMMEND!

via Facebook
Kathy C

Great experience! Job well done. My carpets look like new. Thank you!! I highly recommended this company!

via Google
Carolyn M

It was super convenient from booking to service completion. I got a text notifying me the eta. Carlos gave me an estimate in the beginning and he got right to work. He did a great job with my carpet, even took out an old stain from the …

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via Google
Frank III

Pleasant and efficient. The carpet looks great. Several stains removed . Furniture moved and replaced with care.

via Google
Angela K

Great service provided by Edwin! Thank you!

via Google
D M

Wonderful I Highlight recommend this Company. Matt was the tech and great.

via Google
Kevin B

This was my first time using dry-n-clean and I will definitely be using them for any future cleaning needs. Matt showed up on time and got out stains I was sure would be there till I replaced the carpet. Thanks for the awesome job!!

via Facebook
Jenna Rose Benedict

Excellent service. 🙂 Edwin was on-time, detailed oriented, very informative and took his time ensuring my trouble spots looked perfect. I highly recommend him and your company. I already have!

via Google
Denise Duncker

I have been a loyal customer for over 20 years. Carlos was amazing! I had 2 one year old Yorkies over the weekend (Bad idea)😢They urinated all over my carpets. Carlos used a uv light and identified where all the urine stains were. He mixed…

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via Google
Virginia Ostiguy

Carlos arrived promptly after receiving a text he was on the way. He communicated very well with his plan of attack on the stains my dog had left on my carpet . I was full of questions and he answered them all after listening to me. The key…

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via Google
Sean Casey

Matt did a great job and was very thorough on the carpets. Looks and smells great

via Facebook
Sean casey

Matt did a great job and was very thorough on the carpet. Thanks!

via Google
Marion Anderson Sheasby

We were so thankful they were able to fit us in the next day. There was a bad pet smell/urine from the owners of our rental. Carlos Floyd was truly amazing and so helpful. He did everything he could to get the smell out and treat the pet …

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via Facebook
Ross Sheasby

We rented a house that had a anxious dog apparently. So before our furniture arrived we needed the carpet cleaned, thankfully Allen’s dry and clean had a next day appointment for us. Carlos did an outstanding job and was able to get up the …

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via Google
Alaina Bezold

My area rug looks so vibrant and the sofas are like new. It’s amazing how thorough the tech was.

Response from business owner

Thanks for the awesome review!

via Facebook
Alaina Bezold

The rug looks so vibrant. I didn’t realize how dirty it was even with regular vacuuming. And my sofas look brand new and they are 8 years old! Yes, it’s on the spendy side, but if you want your stuff really clean these are the guys to call.

via Google
Lindsey Merlot McCarty

I have used this company over and over. They never disappoint!! Great customer service!

via Facebook
Denise Wiggins

Carlos, did an outstanding job today. I am so pleased with the look and feel of my carpet. He educated me on how to spot clean stains and he was very friendly , down to earth and polite. Carlos , thank you for such a pleasant and …

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via Facebook
Becstar Gilmore

Clean, knowledgeable about cleaning stains, efficient, polite people, but expensive.

via Facebook
Rebecca Gilmore Phillips

Clean and efficient. Results were beautiful!

via Google
Kelli Kessler

Polite, professional, and did a wonderful job. Our carpets look brand new!

via Google
Marc Hopkin

Thank you to Matt, polite, timely and very knowledgeable, he did a brilliant job. Made my carpets look like new. Also want to thank Mary for willingly accommodating my change in plans and following through with everything promised. It was a…

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via Google
Bill Powell

After being recommended by our Granddaughter we decided to try Allen's service. What a good decision that was; Edwin Louis-Junue restored our rugs to the point that they looked new. There had been many stains and soiled areas,which were …

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via Facebook
Sheila Faulk

I have been using them for years. Very professional and they due an amazing

Job every time ! Always on time and so polite !

via Facebook
Holly Martin

I'm absolutely in love. I had spilled bright pink nail polish on my white carpet,I tried everything in the house and what Google suggested,nothing was working. I called this company and the lady that answered was able to get in contact with…

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via Google
Christopher L

Very professional and great job for a great price. Couldn’t be happier.

via Google
Glenn Thigpen

Matt did a Great Job on the Carpet. Also the tile & grout cleaning looks like New!!!

via Google
Jesse Minton

Rob allen"s Dry N Clean has the right technicians,the right equipment and the right chemistry you won"t be disappointed guaranteed.

This family owned and operated business is a templet for all in the industry to follow. Thank you Rob Allen …

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via Facebook
Val Watkins

A friend recommendation Dry-N-Clean years ago to us and I love them. We have a house full of carpet with two large dogs and many high traffic areas that need to be cleaned often. This last time I had them clean the furniture as well and the…

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Response from business owner

Thank YOU Val!!!

via Facebook
AKA Pinkclowds

The carpet tech was prompt, and explained everything in detail that was going to be done. When finished my carpets looked beautiful. Pricing was excellent for the work that was performed. I also received a free bottle of spot treatment when…

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via Google
Sherry Carpenter

This was my first time to use Dry-N-Clean and I couldn't be happier with how my carpet looked after cleaning. I will totally be using Dry-N-Clean again.

Response from business owner

Thanks so much for the awesome review Sherry!

via Facebook
Big City

Very thorough with communicating to job performance . Thanks!

via Google
Tai Petties

This business is absolutely incredible. Arrived on time and was complete ahead of schedule. My carpets look amazing...brand new. Definitely happy with the work, will use again!

via Google
Heather Andrew

The professionalism and customer service of Allen's Dry-N-Clean Carpet Cleaning is impressive. What a relief to deal with a true professional; people who care and are committed to quality service. I will definitely use them again and will …

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via Google
Bryan Hickman

Excellent service and available for an appointment within 2 days of my phone call.

via Google
Chickie Louisa

Edwin was my carpet specialist and he did and awesome job on giving me tips on how to preserve the life of my carpet.. extremely knowledgeable and so..so..nice. The job he did on my carpets was amazing they look brand new again!! Thanks …

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via Facebook
Elizabeth Lynn

I was searching for a company that could clean a dressy velvet sofa, and after striking out at a couple other vendors, came across Allen's. From the moment I scheduled the appt, Allen's customer service was top-notch. We received a …

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Response from business owner

That is wonderful to hear! We will pass the kind words over to Matt. Thank you for using our service and if you ever run into any issues please dont hesitate to contact us or for your next cleaning. 🙂

via Google
david gammino

Excellent Service. From the 1st inquiry regarding service through the actual clean. First rate and professional. We will be using them annually

via Google
Cheri Pearsall Petraitis

Matt did a phenomenal job on our carpets and furniture. He went out of his way on the couch where the dog had almost destroyed it. Smells great now and no visible stains.

via Facebook
Shakita Branch

Carlos was the best he did everything great and he explained everything so well.. I will recommend this business to everyone that loves quality and great customer service

via Google
Shena G

Carpets look great!...Matt was personable...my only qualm was the lateness..i took an afternoon off and was told at 230 they would be late..i couldve saved some of my vacation time.

via Google
Brandon Turner

Great cleaning experience! The rep was very professional and explained in detail what was going on. I’ve had a few other companies do a decent job previously, but this was by far the best. Carpet looks great and smells wonderful. I’ll be …

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via Google
Brenda Baker

I have used many carpet cleaning companies in the past but none can compare to Dry n Clean I wish I had found them many years ago and there would be no need to ever call anyone else again. Our technician (Edwin) was extremely knowledgeable…

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via Google
Mahfuz Mohammad

Excellent job! Nice smell and very effective cleaning. Recommended.

Response from business owner

Thanks for the awesome review, Mahfuz! Call us anytime!

via Facebook
John Spatz

Truly amazing. I have used any number of carpet cleaning services over the years, from smaller operations all the way up to the giant franchises and none have come close to my experience with Allen's.

The tech showed up on time, worked …

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Response from business owner

😍😍😍😍 John! Wow thank you so much for such an amazing review!!! When we expand out to that area, we will most certainly contact you =)

via Facebook
John Spatz

Truly amazing. I have used any number of carpet cleaning services over the years, from smaller operations all the way up to the giant franchises and none have come close to my experience with Allen's.

The tech showed up on time, worked hard…

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via Google
Monica Flynn

I used many carpet cleaners the last few years.

All of them are Allen’s Dry -N-Clean competitors. I have never had the courtesy,

and customer service like I have had with Allen’s. Their cleaning is impeccable down to every detail including …

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via Google
Jamie McMahan Adler

Carpets were just cleaned after moving in. Amazing job, very nice and respectful. I would highly recommend to anyone

via Facebook
Marvin Garrett

Allen Dry N Clean went beyond our expectations on cleaning carpet that was near been torn out due to water damage! The TECHNICIAN was detailed and professional and turn my carpet into like New! I will recommend and use Allen Dry N Clean …

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Response from business owner

Thank you Marvin for the wonderful review!

via Facebook
Marvin Garrett

Excellent job plus saving two rooms of carpet damaged by flooding!

via Google
Sharon Aulet

Allen's Dry-N-Clean did a remarkable job on my carpets. The technician Edwin was courteous and took the time to explain the various treatments he was going to apply to my carpets. He exceeded my expectations.

via Google
Kelly Compton

Saw the ad on Facebook!! Decided to try it out. Loved the ease of text updates and emails with confirmation times! My carpets are beautiful!! Thanks Edwin!!! Will definitely use you again in our future!

Response from business owner

Thanks for the great review, Kelly! Let us know when we can help you again!

via Facebook
Lenard Coburn

Received the best service!!! Exceptional quality of work and customer service. Robert was friendly, professional, and on time – his price was amazing!!!

via Google
Deborah M. Williams

I Have been using Dry N Clean for years. They have never disappointed me. I recommend their service to tenants and owners all the time. In addition to getting all of the stains and spots out of carpet’s, They don’t saturate the carpets with…

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Response from business owner

😍😍

via Facebook
Amy Bradford Grogan

I have been using Dry N Clean for a while now, but last time I cheaped out and got a Groupon deal. Well you get what you pay for. They came on time, were very courteous, didn't leave a mess, and now our carpets look brand new. They …

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Response from business owner

😍 thank you Amy!

via Facebook
Scott Merri Abernethy

Had seven rooms cleaned in under 2 hours! Matt,the technician, got out two spots (shoe polish and candle wax!) I thought would never come out! The drying time was close to three hours,but watching the process, this is steam extraction and I…

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via Google
Michael Flaig

Rob was on time and very friendly and professional. He texted ahead to let me know he was on the way and I received invoice and completion emails when he was done. The carpet was extremely clean, and he gave me a discount for a pet …

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Response from business owner

Thank you for using our company! Have a great week!

via Google
Nadeen Meikle-Frazier

I have been using Dry N Clean for the last 20 years they always offer exceptional cleaning service. Every year I think my carpet has had it and it's time to remove them and replace it but after they come and do their work it looks brand new…

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via Facebook
Bethany Moreno

Thank you so much Edwin. Our carpets look so great!!! Our carpets were so stained and now look absolutely brand new. Thank you for the tips for our little troublemaker as well :). We'll definitely sticking with dry n clean.

via Facebook
Allyson and Kyle Gahan

I was very satisfied with the quality, customer service and professionalism of the entire staff. You get what you pay for and, after dealing with a lot of cleaners that bait and switch, this company is well worth the money!

via Google
Linda Kay

MATT did an excellent job cleaning my white couch and chair. He went way and above! He called ahead and arrived on time. I would highly recommend Allen’s Dry-N-Clean!

via Google
sparkle watkins

Awesome job every time! Reasonable prices.

via Google
Miltina LadyTee Williams

I saw the ad on FB so I decided to give them a try! I loved how email was sent to confirm appointment and a pic of the representative coming to my home was attached. Matt texted when on his way and was Very polite!!! I was very impressed …

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Response from business owner

Thanks for the awesome review, Miltina!

via Facebook
Trish Newell

My carpets look amazing!!! Edwin is the best!!!! He is definitely a perfectionist and doesn't leave until every spot is up!!! Highly recommend to anyone especially those with pets!!!

via Facebook
j

Matt showed up at 8am and super timely as promised! Carpet looks awesome, smells wonderful and the experience was a breeze!

via Google
Jean Dilday

I have used this family-owned business for many years. They are courteous, efficient, knowledgeable and reliable.

via Google
Greg Allen

Rob Allen is an industry leader, who puts perfection into his craft. He not only does amazing work, but has given selflessly to the industry, helping other cleaning professionals become the best in their markets. You will serve yourself …

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via Facebook
Denise A

The best carpet cleaning experience I have ever had. Very friendly company. This company truly understands real carpet cleaning. Prices are high but definitely money well spent. If you want the best carpet cleaning service in Hampton roads …

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via Google
Heather Mains

Absolutely fantastic service !! Quality work and professional technicians ! Matt Nichols made my carpets look better then I even imagined !! High traffic areas, slim & pet stains all gone !

Response from business owner

Thanks so much for your business, Heather!!

via Facebook
Sharon Gares

Great Company, on time and very professional. They did a great job, enjoyed meeting Edwin, he explained everything to me and was even discussing the safety of the tile after he did the cleaning. Would definitely use them again.

via Facebook
Carmen Mitchell

We just had our carpet and bathroom floor tile cleaned. I am so pleased that we found Dry-N-Clean! Edwin was a pleasure to work with. He was prompt, friendly and did a fantastic job all the way around. Our bath floor tile looks like new…

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via Facebook
M T

I contacted five other companies and this one had the most upfront pricing. The technician, Edwin, was on time and very professional. Would highly recommend this company.

via Google
Sharon Gares

Edwin was amazing and very professional. The company was recommended by the realtor and I can understand why they use this company. So glad that I used them.

Response from business owner

Wonderful to hear! We will pass the comments over to Edwin today. If you have any concerns or issues with the cleaning in the next couple weeks, please dont hesitate and call us right away. We will take care of ya! Have a great week! 🙂

via Google
Chris Shannon

Edwin did an excellent job on our carpets! He was very meticulous in removing stubborn stains that prior companies couldn't remove. Very friendly and knowledgeable. Will definitely request Edwin again for our carpet needs.

via Google
Deb Lodato

They do an outstanding job!! I had a difficult stain that returned and they came back and it is gone has not returned.Excellent company which I highly recommend!

via Facebook
Antonina McAvoy

My family moved to the area recently and purchased a new home. The carpet in the bedrooms was new but looked worn, so we made an appointment with Allen's Dry-N-Clean. The representative showed up on time and was very courteous and …

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via Google
Conya Livelovelaugh Hayes

Matt was awesome! Thank you so much I'll definitely be calling you again when it's time for my home to get done.. very nice courteous and gets the job done

via Facebook
Zenobia Bostic

Today! Robert came out to my house to clean my 3 bdrm, hallway, and the stairs. Which I was so excited looking at the carpet come clean and the pet urine smell gone. I am a happy customer and I will definitely be calling "Dry N Clean Carpet…

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via Google
Ann Cazares

Very responsive, collaborative and professional.

Response from business owner

Thank you for using our service! Have a wonderful weekend and let us know when you need a refill on the spotter 🙂

via Google
C Molen

Had master bedroom and living room rug cleaned. Treated for pet stains and an overall clean. Went with Allen's because of the online reviews and am glad I did. Edwin was prompt and professional. My regular vacuum had broken so had not been …

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via Google
A B

Avon did an amazing job repairing our carpet. Our dog's collar snagged a thread of carpet and pulled it. Avon was able to power stretch the carpet and take a piece from under the baseboards to repair it. He did such a great job that you …

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via Google